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Spent a few days at the New Yorker with my 2 daughters. The suite was quiet and spacious enough for the 4 of us with enough storage for the luggage. The sleeper Sofa was actually and unexpectedly very comfortable. The staff was cordial and they put the room back together everyday to make for a nice ...
Great experience, friendly staff, some areas can use a bit more updating but overall clean. Not a fan of the hidden fees at check out (that should've been made aware when checking in and included already in the booking).
Beautiful, clean, quiet hotel. Everything worked! Excellent, courteous, and professional staff
The hotel has the feel of an old-fashioned NYC hotel with quite hallway carpeting and very helpful staff. For the location and price, it's hard to beat in New York.
Only items bad was the wifi didn't really work and traffic noise due to being in midtown NY. Last item with issues was the tv but that was solved Room was excellent and bathroom excellent
I stayed here for 2 nights with a friend. Room was kind of small, but the hotel staff and cleanliness made up for it. I thought the accessibility was great to other parts of NYC and the amenities were sufficient.
Bathtub was in bad conditions and the air condition was not working properly (the thermostat was not regulating the temperature well), problems that not impact the experience but that we would not expected due to hotel fare.
Pleasant comfortable convenient friendly and helpful staff. The bed not too comfy. Lack of restaurant, although at proximity of sister hotel, little inconvenient.
Intermittent stay while traveling to NY. West Point.
A well located hotel, just off Central Park, walkable to Times Square and Broadway and easy access to subway. The communal areas are stylish, but there were a few issues with the room. The rooms are very small, but we were aware of this from other reviews and this didn't bother us too much as we ...
We arrived early, check-in happened within the hour. Front desk and bell men were friendly and helpful. Unit was clean and, as expected, very small, but well laid out, comfortable, and quiet, the big surprise was how nice the roof top deck was. Lots of interesting restaurants in the neighbourhood. ...
The staff was excellent, the hotel was clean and the location was perfect. We felt very safe and comfortable.
I do not know why other reviewers give this hotel such a bad rap. Having read several reviews opinion was divided and mixed. Having stayed in many hotels in New York, I can honestly say this was one of the most pleasant. It's not what you would expect from a typical Grand Hyatt in Asia or Europe, ...
We got into town early before our room was ready but they valeted our car and stored our bags. We headed out to enjoy the city they phoned us to let us know when our room was ready. Everything was super easy. Staff was attentive and friendly. Hotel room was a tad on the small side but very comfortable ...
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