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Stayed here with my 10 year old son. He loved the bunk bed room, and gives each a little privacy/space for downtime. Great mid-town location - close to Grand Central and Empire State Building. Very clean with nice amenties. Concierge was very helpful. Loved it!
Beautiful, clean, quiet hotel. Everything worked! Excellent, courteous, and professional staff
3rd stay here in 10 years and still did not disappoint in terms of location. Starting to look a bit more dated now, but worth putting up with for the positioning. Staff a little less friendly than usual-and portering staff very quick to 'request' gratuity. Would recommend but may start ti see what ...
I loved the location of this hotel. I could walk to most places which is one of the things I love about New York. Was surprised to see that there was really no lobby where you could sit and wait for friends. There is a lobby bar and the staff made us feel rushed, even after we had ordered several ...
We really liked this hotel. All the staff was pleasant and helpful and our room was very nice. The location is within walking to Times Square, Shows and Hop On Off busses. Will definitely stay here again.
I stayed here for 2 nights with a friend. Room was kind of small, but the hotel staff and cleanliness made up for it. I thought the accessibility was great to other parts of NYC and the amenities were sufficient.
Was walking distance to Time Square and Theatre District. Busy Street do a little challenging to get Uber/Lyft pickup but not a big issue. Room was surprisingly quiet considering so close to Time Square.
Great location and very friendly staff. The visitor area on the second floor is convenient for those who have an early or late flight. We were able to check in around 11 without an additional fee.
Cheapest way to NYC is via the Path rail system. Courtesy coach to airport Terminal A, then local bus to Path terminal (1/2 hour ride) , then train to NYC. About 1 & 1/2 hours total time.
Good location near Columbus Circle and subway transportation. Rooms are reasonably new and clean. Bathroom facilities are tight but adequate. Major concern for me was that the room had no comfortable chair to sit, and work desk was puny. Furniture was hard, sterile and uncomfortable. Bed, however, ...
Loved this hotel. The location is great, about 10-15 minutes to Rockefeller and Times Square and one block away from the subway taking right down towards 34th and 5th for Empire State, Madison Square Gardens etc. The rooms were clean, bathrooms always spotless and people always seemed to be tidying ...
The staff was excellent, the hotel was clean and the location was perfect. We felt very safe and comfortable.
I do not know why other reviewers give this hotel such a bad rap. Having read several reviews opinion was divided and mixed. Having stayed in many hotels in New York, I can honestly say this was one of the most pleasant. It's not what you would expect from a typical Grand Hyatt in Asia or Europe, ...
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