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I booked this hotel via the Expedia website due to its location and reviews. Upon arrival I found the hotel to be better than what the reviews gave it credit for. Penn Station was literally across the street making the train journey from JFK ( initially via the air train) very easy. From the moment ...
Beautiful, clean, quiet hotel. Everything worked! Excellent, courteous, and professional staff
Ideally located with a friendly, helpful staff . Comfortable but not lavish rooms with serviceable baths. Everyone in our party agreed we would stay there again.
Great hotel, staff very nice and help full. Response to request handle very efficient including follow up call. The only problem is the elevator is extremely slow both in the main lobby .
I stayed here for 2 nights with a friend. Room was kind of small, but the hotel staff and cleanliness made up for it. I thought the accessibility was great to other parts of NYC and the amenities were sufficient.
We had 2 rooms booked they put us next to one another on the 5th floor however one room was small only had room to hang about 3 coat hangers in the very small cupboard/wardrobe and no draws at all in the room it would have ment living out of a suitcase for the 5 nights we had booked so we went back ...
From the street this is an unassuming hotel and its small lobby probably doesn't give the best impression, but this really is an excellent hotel. The staff are very helpful, the location is fab and the room we had on floor 6 was equally impressive with a dual aspect. We had a great view across to ...
I like that I could leave my car there. I like staying at Spring hill suites it so convenient to the airport
A well located hotel, just off Central Park, walkable to Times Square and Broadway and easy access to subway. The communal areas are stylish, but there were a few issues with the room. The rooms are very small, but we were aware of this from other reviews and this didn't bother us too much as we ...
We arrived early, check-in happened within the hour. Front desk and bell men were friendly and helpful. Unit was clean and, as expected, very small, but well laid out, comfortable, and quiet, the big surprise was how nice the roof top deck was. Lots of interesting restaurants in the neighbourhood. ...
The staff was excellent, the hotel was clean and the location was perfect. We felt very safe and comfortable.
I do not know why other reviewers give this hotel such a bad rap. Having read several reviews opinion was divided and mixed. Having stayed in many hotels in New York, I can honestly say this was one of the most pleasant. It's not what you would expect from a typical Grand Hyatt in Asia or Europe, ...
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