Ratings based on 1,873 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Disappointing.

Posted Aug 11, 2015
Pros: Not much.
Cons: Service fall short of acceptable standards.
No Concierge services. Had to go to other nearby hotels to get information. Front desk did not pick up their phones. When airline sent delayed luggage to the hotel, the hotel did not bother leaving a note or even calling to inform me the luggage had arrived.
Comment from Hotel Management
Aug 17, 2015 by Vic Freeman, Hotel Management
Dear Guest, Our apologies for the delay in notifying you about your luggage. Not sure if your visit to our concierge was after hours, our front desk is very capable of giving recommendations for anything concierge related. Regards, Vic Freeman
4 out of 5
Recommended
for Everyone
by A verified traveler from B

Sentralt hotell med fine rom

Posted Aug 10, 2015
Bodde en uke på hotellet og er veldig fornøyd med oppholdet. Generelt fine rom i art deco-stil og sentralt plassert på Manhattan. Gratis og stabilt wifi og veldig lite støy. (bodde i 9.etg) Rent med gode senger og hyggelig personale. Bare spist ute så kan ikke uttale meg om maten der, men generelt tips er å styre unna frokost på hotell i New York (dyrt og enkelt). Vi spiste nesten alle frokostene på cafe 28 som ligger bare 1 min unna på og der har du et hav av deilige muligheter å velge i til en helt grei pris og tips er inkludert i prisen.
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel centrally located

Posted Aug 10, 2015
I would most definitely stay at this hotel again. Accommodations were good. Rooms a little small but hotel was centrally located and clean
4 out of 5
Recommended
for Everyone
by A verified traveler from Dubai

Nice hotel, good area close to everything.

Posted Aug 10, 2015
Comfortable room, close to the happening areas for dining and wining.
2 out of 5
by A verified traveler

Old hotel, tiny room

Posted Aug 4, 2015
Nice staff, nice location. But the queen-bed room is so small. Especially the bathroom, it is just slightly larger than the restroom on the airplane. No bath tub in our room. Can't use computers in the business center. No coffee machine in the room. You can only get coffee in the business center.
Comment from Hotel Management
Aug 7, 2015 by Vic Freeman, Hotel Management
Dear Lexi27 Thank you for sharing your feedback. We are pleased our staff made a positive impression. Please know for the future we do have larger room types available. Most of our rooms have tub/shower combinations although there are a number with stand alone showers only. We have two computers availble for use by our guests in our business center, I am not sure why you were not able to use them. We hope you eill visit us again Sincerely Vic Freeman
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel centrally located in NYC!

Posted Aug 3, 2015
This is a great older hotel (but doesn't feel worn down) located near Eately and the Empire State Building. The rooms were pretty big by NYC standards and very comfortable. The staff couldn't have been nicer!
5 out of 5
Recommended
for Everyone
by A verified traveler

Hôtel bien placé

Posted Aug 1, 2015
Très bien placé au coeur de Manhattan, ce qui permet de circuler aisément vers les différents points d'attraction de la ville.
5 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel. close to everything we wanted to go to

Posted Jul 30, 2015
Pros: the room was spacious and clean
Cons: don't know
Location: central park and empire state building
really enjoyed my stay and everyone was very nice
5 out of 5
Recommended
for Everyone
by A verified traveler from NY

Great hotel

Posted Jul 29, 2015
Perfect location and lovely stay. Easy access to subway
5 out of 5
Recommended
for Everyone
by A verified traveler

great hotel.

Posted Jul 24, 2015
the hotel is located in best location close by to all shopping areas and restaurants.