Ratings based on 1,945 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Good LocationPosted Nov 30, 2015
I was pleasantly surprised. This Hotel is a gem. I will definitely return.
for Everyoneby A verified traveler from Atlanta, GA
Nice, all-around property!Posted Nov 30, 2015
Pros: Location, size, price, cleanliness, appearance, bath products
Cons: Only issue was we requested a wine opener that was never delivered so I went to the front desk and got one
Very reasonably priced, conveniently located to subway stations, nicely furnished and updated decor, great housekeeping, comfortable and cozy room, fast/responsive elevators, friendly staff, easy check-in/check-out!
for Everyoneby A verified traveler from Michigan
NYC at the CarltonPosted Nov 29, 2015
Pros: Very clean, centrally located with easy cab access to all the attractions.
Cons: Maid service could be better. On two occasions wash clothes were not provided and toilet paper restocked in the bathroom.See
Location: See above
The hotel was very well appointed with large spacious and comfortable rooms. The hotel staff was pleasant and accommodating to our needs.
for Everyoneby A verified traveler from N. Dallas, TX
Old World CharmPosted Nov 29, 2015
Pros: The old world charm, location and service.
Cons: Lobby, breakfast area and some furnishings need a "refresh".
Location: Great park, dining, Empire State Building.
Lovely hotel located near the Madison Square Park and great restaurants. The Junior Suite was a perfect fit for my husband, nine year old and me. We requested a folding bed and there was plenty of room for it in the bedroom. The king bed and bedding was so comfortable! I had the best nights sleep every night I was there!
for Everyoneby A verified traveler from San Diego Ca.
Great location to travel anywhere in New YorkPosted Nov 25, 2015
Hotel was great rough start but for a new adventure you fall in to why New York will bring me and my family back again and again Rooms are great for what you need and space your literally out all day soaking in the morning energy and all day and all night and when I come back I definetely would recommend the hotel based on location and accessibility to get to all locations thanks
for Everyoneby A verified traveler from Pori
Helppoo keskusta-asumistaPosted Nov 22, 2015
Pros: Tasokas ja siisti
Cons: Alakerran musiikkibaari häiritsee aula-asiointia
Location: 15 min kävelymatka Madison Square Gardenille tai Central Parkiin
Pari yötä tässä tasokkaassa hotellissa. Sijainti keskeinen, huone siisti, henkilökunta ystävällinen. Alakerran musiikkibaarin möly häiritsee aulassa oleskelua (ainakin lauantaina).
for Everyoneby A verified traveler from England
Good hotel, well located for manhattanPosted Nov 17, 2015
Only there for two days but no problems or issues at all.
for Everyoneby A verified traveler
Good locationPosted Nov 9, 2015
Good location, beautiful hotel, but we spent virtually all our time touring so can't really speak to the service or amenities
for Everyoneby A verified traveler from LI, NY
Great servicePosted Nov 9, 2015
Every person on staff was friendly, professional, and pleasant. Extreme fast check in/out. Smelt really clean upon entering the hotel and room. Would definitely stay here again.
for Everyoneby A verified traveler from Miami, Fl
Great hotel on Madison Ave.Posted Nov 3, 2015
The staff is very friendly and proffesional. The hotel is 2 blocks away from the Empire State Building, and to be honest, it's close to everything!! it's worth every dollar! great experience! we'll definitely be back!