- Disliked: Cleanliness, staff & service, property conditions & facilities
Property is a joke. Looks good on the outside. The room is poorly set up. The tech component (all adjustments to temp, lighting and tv on iPad) was horrible. Never worked properly. House cleaning didn’t do anything like add fresh towels for next day. I stay in a lot of hotels in nyc and have this one a shot but it’s a no go for me and my company. Never again. Arlo hotel is the same price range and has their act together.