Ratings based on 2,913 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Auckland NZ

Nice character hotel in good location for Times Sq

Posted Jul 24, 2016
Pros: The staff and the location.
Location: Times Square and shopping
We thought the staff were great - very friendly and easy to deal with.
4 out of 5
by A verified traveler

Nice quiet hotel in a great location

Posted Jul 19, 2016
Pros: Very quiet, nice bathroom, friendly staff.
Cons: room could use a little updating.
Nice quiet low key hotel in Times Square area with a very friendly staff. Staff were very helpful and friendly. Bathroom was quite spacious though room could use a little updating. All in all, this was a good hotel for the price.
4 out of 5
by A verified traveler from indiana

Nice hotel near Bryant Park

Posted Jul 18, 2016
This hotel is in a perfect location. Two blocks from the subway and a beautiful park. We could easily walk to Times Square and the waterfront (Intrepid). The hotel staff was quite accommodating and knew the area well.
4 out of 5
by A verified traveler from TOKYO

冷蔵庫がない!

Posted Jul 10, 2016
Pros: ホテルマンは皆さん親切だったし、設備もとても清潔だった。
Cons: 冷蔵庫を完備して欲しい。
expediaでこの価格帯で探していたら、冷蔵庫があるホテルが少なく、 このホテルはあると書いてあるので予約したが、2部屋予約してどちらの部屋にもなかった。 また、夜の11時過ぎに、下の階で水漏れしているが、水を出しっぱなしではないか? とホテルマンが2回見に来た。
4 out of 5
by A verified traveler from CT

Great Location

Posted Jul 1, 2016
Clean, comfortable and great location near Grand Central and theater district.
3 out of 5
by A verified traveler

EL hotel esta bien situado y es muy bonito.

Posted Jun 28, 2016
Pros: La localizacion y la estetica.
Cons: EL servicio de mantenimiento del hotel es bastante deficiente
Localizacion perfecta para conocer y moverse por Manhattan facilmente. El personal del hotel muy bien con excepcion de la gente de mantenimiento que no solucionaron la averia de una ventana que no se cerraba en toda la semana habiendo sido avisados y que no fueron capaces de solucionar con rapidez la activacion de la alarma de incendios por un fallo tecnico durante tres horas de la madrugada, sin recibir ninguna disculpa ni compensacion por las molestias que sufrimos durante ese dia que perdimos de dormir con normalidad
5 out of 5
by A verified traveler from Arizona

Nice small hotel in midtown close to everything.

Posted Jun 27, 2016
Nice small hotel in midtown close to everything. Pleasant staff. Convenient.
5 out of 5
by A verified traveler from Nottingham, England

Excellent hotel short walk from Times Square

Posted Jun 3, 2016
Pros: Location, and friendly helpful staff, always felt safe. Good for families as in a quiet spot despite being 5 minutes from Times Square
Cons: Tea and coffee making facilities
Location: All as above, close to many major sites.
Staff superb, room comfortable, the only drawback we could think of was that there were no tea and coffee making facilities in the room, which is standard in UK but may not be in US. The staff could not do enough for us and are an asset to the hotel. The hotel is very well situated for Times Square, 5th Avenue, Rockefeller, Grand Central station, New York public library, Empire State, Chrysler all walking distance. W 44th Street is central but is also very quiet...so we slept soundly at night. If we travel to New York again this hotel would be top of our list.
5 out of 5
by A verified traveler

Ordentliches Hotel

Posted May 19, 2016
Pros: Das freundliche aufgeschlossene Empfangspersonal
Location: Zentral, Nähe Time Square, Central Park zu Fuß erreichbar, downtown Manhattan in ca. 15 Minuten mit der Underground
Ordentliches Hotel in super Lage, 5 Fußminuten vom Time Square entfernt. Sehr freundliches Personal am Empfang, gerne auch zu einem Gespräch bereit. Zimmer sind sauber, großes Bad mit ebenerdiger großer Dusche. Klimaanlage ok. Die Fenster gehen allerdings alle auf einen Hinterhof, in dem mehrere Wärmetauscher anderer Klimaanlagen stehen. Aussicht also gleich Null, man kann aber trotzdem gut schlafen.
4 out of 5
by A verified traveler from OK

Just a 5 minute walk to Timesquare

Posted May 16, 2016
Great location and staff was very nice. Only cons were that the bad was not a queen like advertised. Also, one of the sheets had a red stain, which looked like blood.