A nice experience completed by a great staff!
Posted Nov 4, 2016
The hotel itself was in a slightly remote area, the nearest subway was about a mile away, so was some grocery stores and restaurants. You had a well-working shuttle service to-and-from the hotel to the subway, which we used daily. The hotel itself was slightly run-down looking with some torn wall paper, some cigarette burns on the carpet etc, but the bed was comfy, hot water was plentiful and the service was excellent. The breakfast was also varied and well-stocked.
By far the best part of the trip was the super helpful staff, who were extremely accommodating, helped us get around, handled laundry service, some packages and even borrowed me an umbrella on a rainy day. Absolutely excellent service.
Overall, if you're not super picky regarding things like how the rooms look, that the furnishing might not be in tip-top shape etc, you will find a decently priced comfortable room to stay in staffed with excellent people. Recommended, and will probably book here again next time I visit NYC.