paper thin walls and in need of a refurb
Posted Nov 17, 2016
I booked the hotel on the basis of largely positive Expedia reviews - I just wanted a clean and safe room for the night between flights.
Badly in need of a refurb, with paper thin walls, which made it difficult to relax and sleep well.
Glad it was just me and that my family weren't there.
I am glad I arrived super-late and actually got up 90 minutes early, just to escape!
Back to the Hilton Garden Inn for me, my experiment with Comfort Inn will not be repeated!
Comment from Hotel Management
Nov 28, 2016 by Shenezia, Hotel Management
Thank you for taking the time to provide us with your feedback regarding your recent stay at the Comfort Inn LGA Airport.
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the issues you experienced with the room. We have shared your feedback with the appropriate hotel team to ensure that those issues are corrected moving forward.
Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to LGA Airport.