Ratings based on 537 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
89% of guests recommend
4.1 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler from British Columbia Canada

No show Shuttle - Lazy, lying night desk clerk

Posted Jan 10, 2016
Pros: Reasonably clean bathroom, clean towels.
Cons: Everything but the bathroom!
Location: N/A
Arrived at LaGuardia Airport about 30 minutes late, but was earlier informed the shuttle was available until midnight. at 11:20 called desk clerk and was told the shuttle was closed. Seems the driver left over an hour earlier than he was supposed to. Got a taxi - who did not know where the Comfort Inn was. Called the Inn and the desk clerk could not tell the taxi how to get there. After a few circuits I was the one that spotted the hotel. When I arrived at the desk, the clerk was ill informed about the booking - even after I showed him the Expedia Reservation.he could not find it. Good thing the hotel was not remotely full. Got into room - best thing about it was the bathroom - surprisingly clean because the rest of the room was disgustingly NOT clean. Was so tired by that time I had a quick shower and went to bed. On leaving I actually did get the shuttle and the "regular" driver was angry that the shuttle driver left early the nigh before. In the remote event that I am ever at La Guardia airport again, I would avoid this place like the plague. Owner needs to fire the night clerk and the driver from the night of January 2, 2016.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 9, 2015
Excellent! The staff was courteous, professional and kind. The room was clean and comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 5, 2015
very good experience, very friendly people, clean ..highly recommended
4 out of 5
Recommended
for Everyone
by A verified traveler from West Palm Beach,Fl

Nice hotel close to airport

Posted Nov 17, 2015
Very nice hotel for the price, but the room was kind of small.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel close to airport

Posted Nov 16, 2015
Excellent....staff was friendly and helpful... Transportation to the airport was a great help .
4 out of 5
Recommended
for Personal Event
by Leonie from Hamilton, New Zealand

Planes thru your window

Posted Nov 9, 2015 on Hotels
The room was a little cramped but the bed was comfortable with a choice of pillows - hard or soft! Bathroom clean and plenty of toiletries. Great breakfast. Only gripe would be that there were no blackout curtains - just flimsey nets (my room did overlook a parking lot!) AND the terrific noise of the planes taking off at the nearby airport - sounded like they were about to land in the room! Double glazing may have helped. Not a very restful sleep.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Nov 7, 2015 on Hotels
4 out of 5
Recommended
for Couples
by A verified traveler

give it a try for a night or two

Posted Nov 7, 2015 on Hotels
Great breakfast, clean room and comfortable bed. A little noisy but worth the money.Excellent hotel service and shuttle.
3 out of 5
Recommended
for Couples
by William

This traveler left a rating score only Posted Nov 5, 2015 on Hotels
5 out of 5
Recommended
for Couples
by Simon from Southampton England

Last night in New York

Posted Nov 5, 2015 on Hotels
this was our last night in new york, so needed to stay close ot La Guardia airport for a 06.15 flight the next morning, the hotel is a few minutes drive from the terminal and the free shuttle service provided by the hotel at 04.00 was perfect for us to check in on time, the receptionist was very helpful with local directions and bus information