Ratings based on 1,606 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
96% of guests recommend
4.9 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

とてもおすすめです

Posted Jun 18, 2016
静かでおちついて過ごすことができました。 スタッフの対応も良く、特にコンシェルジュの対応は素晴らしかっつたです
5 out of 5
by A verified traveler

Perfect location

Posted Jun 16, 2016
We really enjoyed our stay at Conrad. Locations is perfect, near shopping mall with great food court, right across from walking trail along Hudson River. View at night is amazing!!
Comment from Hotel Management
Jun 17, 2016 by Conrad New York, Hotel Management
Thank you for the feedback! Wonderful to learn that you had such a great time! We hope to welcome you back soon!
5 out of 5
by A verified traveler from NRW

Schönes, komfortables Hotel am Hudson River

Posted May 30, 2016
Pros: Service, große Dusche, schöne Lage
Cons: Aufmerksamkeit des Concierge-Dienstes, Zugang Rooftop-Bar für Hotelgäste sollte Priorität haben. Beachtung von Jubiläen wenn bekannt.
Location: Direkt am Hudson-River. Rund um das Hotel sind Bars, Restaurants, Supermärkte und Diners. Eine Mall ist in direkter Hotelnähe.
Wir waren für eine Woche im Conrad NY. Es handelt sich um ein neues, äußerst ansprechendes Hotel. Das Personal ist sehr zuvorkommend und was man wirklich positiv bewerten muss, in keinster Weise auf Trinkgeld aus. Dieses wurde sogar mehrfach abgelehnt. Einzig der Concierge-Service könnte besser sein. Eine Hilfe mit den Koffern bei der Ankunft fand leider nicht statt. Die Zimmer sind sehr geräumig und vor allem die große Dusche gefällt. Schade fanden wir allerdings, dass im Wohnbereich kein Tageslicht war. Bei einem Problem mit dem Schlafsofa wurde sofort schnell gehandelt. Außerdem sollte man noch erwähnen, dass der Schallschutz extrem gut ist. Selbst als ein DJ im Foyer Musik auflegte, war im Zimmer davon nichts zu hören. Etwas enttäuschend fand ich jedoch, dass das Hotel unsere Silberhochzeit komplett ignorierte. Die Rooftop-Bar, die relativ klein ist, konnten wir leider nicht nutzen, da sich dort die Leute stapelten. Schade, dass hier nicht die Hotelgäste bevorzugt werden.In dem Zusammenhang ist noch zu erwähnen, dass es manchmal recht lange dauert bis ein Aufzug kommt.
3 out of 5
by A verified traveler from Centerport, NY

Great place with confused priorities

Posted May 29, 2016
It's a beautiful, clean, modern hotel with big rooms. The rooftop bar is a popular party spot. At night, when I called down for more blankets, no one ever showed up and when I called a second time no one even answered the phone. In the morning, I called down for my car 25 mins early just to leave enough time but then still had to wait an additional 20 mins for it, which made me late for an important appt. I noticed that there were a lot of empty cocktail glasses left around in the lobby. I think this hotel is wildly understaffed. If you just care about partying it is perfect, but if you need true 5-star services you will probably feel let-down.
4 out of 5
by A verified traveler from 北海道

ダウンタウンの新しい高級ホテル

Posted May 28, 2016
ニューヨークのダウンタウン、ワールドトレードセンターに近い高級ホテル。玄関もロビーもモダンで豪華な雰囲気。部屋もニューヨークのホテルの中でも広く清潔感がある。ただし窓からの見晴らしがいいのは、ハドソン川側の一部の部屋のみで、後の部屋は隣接のビルしか見えない。近くにはレストラン、ショッピングセンターがあり便利だが、残念ながら地下鉄の駅へは路線によって徒歩10~15分ぐらいかかる。グラウンドゼロ、ワンワールドビルへは徒歩5分ほど、Wall Stやバッテリーパークにも徒歩で観光はできる。ただしタイムズスクウェアーやセントラルパークへは地下鉄、タクシーとも移動時間がかかるので、そちらの観光がメインならおすすめできない。
Comment from Hotel Management
May 31, 2016 by Cornad New York Management , Hotel Management
Thank you, Sei. We are thrilled you enjoyed your visit with us and hope you enjoyed the neighborhood just as much. We hope to welcome you back soon.
4 out of 5
by A verified traveler

Elegante e raffinato hotel

Posted May 7, 2016
Hotel molto elegante e pulito. Perfetto per chi viaggia per lavoro ma anche per chi ha bambini. Noi lo abbiamo scelto perchè conoscevamo la zona e sapevamo che subito fuori c'è una bellissima area giochi....lungo il fiume Hudson i bambini hanno molte possibilità di divertirsi.
Comment from Hotel Management
Jun 17, 2016 by Conrad New York Management, Hotel Management
Thank you for the feedback! We are thrilled that you and your family enjoyed your stay. We hope to welcome you back to the hotel very soon.
5 out of 5
by A verified traveler from Saratoga Springs, NY

Luxurious hotel on Hudson River South Manhattan

Posted May 5, 2016
Pros: Grand entrance, decoration Cleaness king size bed nice shower & bathrobes Nice view Good food Quiet street Great situation in South Manhattan
Cons: When multiple beds asked, should have the room with multiples beds right the first time Needed to ask also for breakfast tickets that no one gave us
Location: - right on Hudson river (west side) - walk all along the river - 5 mins by feet from World Trade Center - 10 mins by feet from Liberty statue boats
Amazing hotel in South Manhattan: Grand entrance, beautiful decoration, very clean hotel Great rooms, good size, king size bed, nice shower & bathrobes Nice view on Hudson from some rooms (worth it) Really good food and nice Quiet at night Good situation for WTC and Liberty statue Personnel is a bit cold, they did not give us a multiple beds room, we had to go back down, and they did not give us the tickets for the breakfast included that we paid, we had to go to ask for them. Not much excuses given.
Comment from Hotel Management
Jun 17, 2016 by Conrad New York Management, Hotel Management
Thank you for the feedback. We are sorry to learn that you experienced issues with your breakfast vouchers and with booking your suite. We hope to welcome you back for a future visit.
5 out of 5
by A verified traveler from King of Prussia, PA

Excellent hotel in Battery Park City!

Posted Apr 27, 2016
The Conrad is a great choice for this part of the city. It is clean and contemporary. The staff is very friendly. The location is excellent. Atrio restaurant for breakfast is a good choice but expensive. Carlos our waiter was wonderful. Also, Tio - our bellman/guest services person was awesome and very friendly. The only annoying thing is the refrigerator in the room which is stacked with expensive junk and there is a $25 fee too remove items to store your own things which is redo ilium. Not everyone that stays in a financial district hotel is a Wall Street banker! Otherwise it was awesome...
Comment from Hotel Management
Apr 27, 2016 by Conrad New York Management , Hotel Management
Thank you, we will share all of your positive feedback with our team and especially with Carlos and Tio. We are sorry to hear that you experience some issues with your minibar. We do not charge a removal fee and actually extend a complimentary fridge for all guests wishing to have these in their suites. We are, in fact, a hotel that caters to more than just the financial district. We offer family friendly sights and parks nearby and offer children's and pet amenities as well. We hope to have the opportunity to welcome you back to the hotel soon.
5 out of 5
by A verified traveler from Mogadishu, Somalia

Excellent location in Battery Park

Posted Apr 26, 2016
Pros: New, excellent facilities, courteous staff, wonderful gym
Cons: As good a hotel I ever stayed in in NYC
Location: WTC, Battery Park, Restaurants, trips to Statue of Liberty, NJ City etc., easy access to subway lines into Manhattan
Best hotel I stayed in in NYC and I have been visiting for many years.
Comment from Hotel Management
Apr 27, 2016 by Conrad New York Management , Hotel Management
Thank you for the wonderful feedback, Peter! We cannot wait to welcome you back for another memorable visit.
5 out of 5
by A verified traveler from Franklin, TN

We loved this hotel.

Posted Apr 25, 2016
Pros: The staff was very polite and accommodating.
Cons: The pricing for food and drinks at both bars were pretty high.
Location: One block from the Freedom tower and 9/11 museum. Short walk to the Statue of Liberty ferry. Right on the water with a fantastic view of a sunset.
Everything about this hotel was fantastic. I can't believe we got it at the rate we did! The only thing missing were a pool and ice machine. However, the staff was happy to bring us ice whenever we requested. And we didn't need a pool because there was too much to do in NYC. It is right across the street from the Freedom tower. I'd love to stay here again!