Ratings based on 2,246 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
3.7 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from toronto, canada
Nice hotel close to subway stationPosted Nov 25, 2015
I sugest they should atleast switch items in breakfast daily to give variety to guests. Otherwise it was all good.
by A verified traveler from Montreal
Sub par. Stay awayPosted Nov 21, 2015
Staff not helpful. Stains on the walls, burns on carpet. Mold in bathroom. Expedia said parking included. Hotel says it's not their fault if it says so on expedia. Thanks expedia for solving it.
Comment from Hotel Management
Nov 27, 2015 by Customer Care, Hotel Management
Thank you for reaching out and writing your review. We appreciate your patronage as we know there are many lodging options in the area. We apologize for your dissatisfaction with your room, in regards to the overall cleanliness. We will review the conditions of your room to make sure all rooms are up to standards. Your feedback is very beneficial and will help us to facilitate all necessary hotel improvements to ensure a positive guest experience.
by A verified traveler from Michigan
No FlexibilityPosted Nov 20, 2015
Pros: Proximity to business meeting.
Cons: Flexibility of policies for business travelers or their honesty about a full stay charge when checking out.
Cancellation / change policy not waived with last minute requirement to check out one day early. Checked out before 7 AM after one room night and was still charged two room nights and room was resold.
Comment from Hotel Management
Nov 25, 2015 by Customer Care, Hotel Management
Thank you for taking the time to share your feedback. We are glad you enjoyed the location of the hotel. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve. We hope for another opportunity to exceed your expectations.
for Business Travelersby A verified traveler
Posted Nov 20, 2015
地下鉄Queen Plaza駅の近くなので、交通的に非常に便利だと思います。 値段の割に、設備も、快適さもよくて、朝ごはんも付いてますから、非常にお得な感じがあります。 出張とかの場合はおすすめです。
by A verified traveler
I wouldn't recommend!Posted Nov 19, 2015
Cons: Rooms need major repair. Terrible service when needed extra sheets/pillows.
This motel is a disaster, I think if the reviews were more accurate I may not have been as disappointed since I would have expected what was there.
Comment from Hotel Management
Nov 24, 2015 by Customer Care, Hotel Management
Thank you for reaching out and writing your review. We appreciate your patronage as we know there are many lodging options in the area. We apologize for your dissatisfaction with your room, in regards to the overall condition and for the lack of service when requesting additional bed amenities. We will review the conditions of your room to make sure all rooms are up to standards. Your feedback is very beneficial and will help us to facilitate all necessary hotel improvements to ensure a positive guest experience.
for Everyoneby A verified traveler from Florida
Inexpensive Hotel two blocks from Jet BluePosted Nov 14, 2015
Pros: Inexpensive, convenient to public transportation.
Cons: Not the Hotel's issue, but traffic in the area was horrendous - parking appeared tough to come by.
Location: Trip was business, so didn't get to sightsee but Manhattan is a short subway trip away.
Overall great experience. This facility was superb for a low cost hotel convenient to the subway and JetBlue. Flew into JFK, 1 Hr 15min later (Airtrain to E subway line) was being courteously checked in by front desk clerk. Clean room, good complimentary breakfast and printed out a couple documents (free) from the lobby computer with no issues. Great customer service throughout, clean inexpensive hotel convenient to public transportation.
for Everyoneby A verified traveler
Prisvärt hotell med dålig personalPosted Nov 9, 2015
Cons: Personalen! Att jobba i hotellreception är ett serviceyrke. Framför allt den kvinnliga receptionisten är nog den sämsta receptionisten jag träfat.
Location: Nära till tre olika tunnelbanestationer med flera olika linjer, perfekt! Finns ett par restauranger i närheten.
Prisvärt med gångavstånd till tre olika tunnelbanestationer som tar dig till Manhattan ett par stationer bort. Helt ok frukost som ingår där det finns juice, yoghurt, flingor och bröd som helt klart går att äta sig mät på. Personalen däremot borde förstå att det är ett serviceyrke och inte va trött och irriterad på gästerna. Det första personalen berättade va att de registrerade kreditkortet ifall man skulle förstöra någonting och inte som ett "vanligt" hotell som berättar att det är för eventuell extra service.
for Everyoneby A verified traveler from Australia
Close enoughPosted Nov 5, 2015
Pros: Price and proximity to Manhattan, free breakfast and wi-fi.
Cons: The bedding, but it would not put us off staying there again.
Location: It's a couple of minutes from a station and then less than 10 from Times Square. There's a cafe, grocery store and laundromat a minute away. It's safe
Suited us perfectly. Less than 10 minutes on the subway to Times Square, but hundreds of dollars cheaper than staying in Manhattan for our 12 day stay. Free breakfast was simple but good enough, including yoghurt and fruit, and free wi-fi was a real bonus. There's a grocery store almost next door, as well as a great cafe and laundromat. We felt perfectly safe walking the few minutes from the station to the hotel, even at 9pm. The tv and air-conditioning weren't working when we arrived, but were fixed within half an hour of our calling reception. The only problem we had was that the sheets only just reached across the top of the mattress, so there was no option to tuck them in, and they ended up all over the place in the morning, along with the doona, that we were unable to attach inside its cover. We'd definitely stay there again.
for Familiesby A verified traveler
MUY BUENA UBICACION PRECIO RAZONABLEPosted Nov 4, 2015
Pros: LA UBICACION
Cons: LAS HABITACIONES DLE BASEMENT
Location: MUY BIEN UBICADO LOS ALREDEDORES MUY SEGUROS LIMPIOS Y EN PLENO DESARROLLO
LA UBICACION ES PERFECTA TRES ESTACIONES DE METRO DE DIFERENTES LINEAS A MENOS DE DOS CUADRAS EN 15 MINUTOS ESTAS EN CENTRAL PARK NOS TOCO UNA HABITACIÓN EN EL "BASEMENT" ES LO UNICO QUE NO ME GUSTO SE SENTIA MUY ENCERRADA LA HABITACION
for Everyoneby A verified traveler from Bogota
Hotel agradable para conocer NYPosted Oct 29, 2015
Pros: Limpio y cerca a la estacion del metro
Cons: La amabilidad de los que lo atienden, son poco cordiales
Location: No estuvimos en el area del hotel, es un sitio adecuado para ir a dormir y de alli desplazarse al centro de NY. Cerca hay una tienda.
Hotel adecuado para ir a conocer NY, es cerca a la estacion del metro, es limpio. El desayuno no es variado pero es agradable. Fui con mi esposa y dos hijos y no hay comentarios malos. Lo recomiendo.