Ratings based on 2,441 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
88% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from uk

Stay at country inn, Newark,USA

Posted Nov 29, 2016
Pros: Staff friendly. Easy access to airport, mall & New York.
Cons: Whole hotel & breakfast, need more choice
Location: Shopping mall
The hotel is adequate & dated. Hotel is very close to Mall. Shopping made easy. Breakfast ok, not much for vege option. Our room was ok, table & bedstead dusty, carpet fraying at the edges, bathroom clean. For 3 days it was enough. It's rated 3 star but it should be 2 star
Comment from Hotel Management
Nov 30, 2016 by Guest Relations Manager , Hotel Management
Saroj, We are happy to hear from you, thank you for taking the time to write this review. Wonderful to hear the staff provided a friendly service and our location to the airport, and shopping options worked well for your trip. Thank you for your feedback and we hope to have you back for another stay soon.
4 out of 5
by A verified traveler from US

Near The Elevator

Posted Nov 29, 2016
They placed me in a room directly next to the elevator. It was very noisy my girlfriend and I experienced restless nights
Comment from Hotel Management
Nov 30, 2016 by Guest Relations Manager , Hotel Management
Victor, We are sorry to hear your room was not to your standards being near the elevator causing noise during your stay. We appreciate your business and taking the time to share, despite this inconvenience we are happy to see we met most of your needs. Please come see us the next time your back this way for better experience next time.
4 out of 5
by A verified traveler from US

Convenient

Posted Nov 29, 2016
Pros: Convenient
Cons: Not much was pleased with everything
Location: Jersey Garden Mall 2 minutes away
Loved it....convenient and clean. breakfast included in room price topped it off
Comment from Hotel Management
Nov 30, 2016 by Guest Relations Manager , Hotel Management
Francine, We are happy to hear our convenient location fit your needs and you enjoyed a clean comfortable stay. Thank you for taking the time to share with us and we hope to have you back as a guest with a future stay.
4 out of 5
by A verified traveler from US

Nice hotel. Close to Jersey Garden outlet Mall

Posted Nov 28, 2016
The staff are very helpful. The room was clean but the tub had a noticeable amount of rust on this floor. Should be resurfaced.
Comment from Hotel Management
Nov 30, 2016 by Guest Relations Manager , Hotel Management
Gina, So great to hear from you and we are happy that the staff were helpful and accommodating. Thank you for your feedback and suggestions we are working to address this matter. Come back for another great stay when you are back this way.
4 out of 5
by A verified traveler from US

Close to Newark Airport.

Posted Nov 20, 2016
The hotel was close to Newark Airport and ports. It was definitely a high traffic hotel. The hotel was in a safe area with restaurants and shopping next to it. The hotel could use a update to its lobby and rooms. The elevator system needs to be update since it was extremely slow even with little riders. My room had a double bed in my living room where a sofa should be.
5 out of 5
by A verified traveler from montreal

Posted Nov 19, 2016
Staff was courteous, good breakfast, rooms decor is a bit outdated but overall stay was comfortable
Comment from Hotel Management
Nov 30, 2016 by Guest Relations Manager , Hotel Management
allstyylz, Thank you for taking the time to share your review and rating with us. We are happy to hear we met your expectations and you enjoyed your time here. We hope you will return for another comfortable stay.
3 out of 5
by A verified traveler from Canada

Fly and Cruise.

Posted Nov 18, 2016
Pros: Close to airport and cruise line terminal.
Cons: Maybe guests staying more than one night could be placed in quieter areas of the hotel???
Location: Location great. Close to airport and cruise terminal. Super Outlet Mall less than 10 minute walk from hotel.
We arrived late and checked in for two nights so we could sleep in and rest up for our cruise. We were given a room next to the elevators and housekeeping storage room. We woke up to luggage rolling down the hallway to the elevators and the thumping and banging of cleaning staff.
2 out of 5
by A verified traveler from C.N

Had nice view looking @ newark airpot

Posted Nov 16, 2016
Disappointed cause people use the elevator to smoke it stink like weed .. and at night the smell of weed woke me up .. not recommended to parents with kids ...and I will never go back there... I stood there for 3 days .. very disappointed....
Comment from Hotel Management
Nov 30, 2016 by Guest Relations Manager , Hotel Management
Dear Guest, We are terribly sorry to hear of your disappointing experience and sorry you smelt smoke. We do our best to make sure no one smokes in these areas and with your feedback we are able to address this matter. Thank you for letting us know and we hope you will give us another chance to provide a better experience next time.
5 out of 5
by A verified traveler from New Jersey

Perfect for early flight.

Posted Nov 11, 2016
Pros: Always book before an early flight. There is a free shuttle that brings you right to the airport and you can leave your car for $10 a day. Clean and comfortable
Cons: They provide free breakfast but doesn't start until 6. Would be nice for us traveling to have avail 24 hours
Location: We have gone to Ruby Tuesday and jersey gardens by foot.
Comment from Hotel Management
Nov 16, 2016 by Guest Relations Manager, Hotel Management
Dear Chris, We appreciate your feedback. Your comment about the breakfast service will be forwarded to our management for reference. I am sure they will carefully look into this matter accordingly. Kind regards.
2 out of 5
by A verified traveler from US

Nice big pool, but that's about it.

Posted Nov 11, 2016
Pros: This was our first time staying here. The ONLY thing I really liked was the big pool.
Cons: As soon as you enter you're hit with a strong smell of chlorine. When you walk through the hallways it smells stale. The tub in our room looked like it had blood stains all over it and the bathroom sink drain had cracks all around it. We only stood about two hours before checking out mind you about an hour of it was spent in the pool.
Location: Jersey Gardens, IHOP, and Ruby Tuesday are litterally within walking distance. IKEA, Toys R Us, and Big Lots are about a 5-7 minute drive.
Comment from Hotel Management
Nov 16, 2016 by Guest Relations Manager, Hotel Management
Dear Brenda, I regret that you were displeased and uncomfortable during your visit here at our hotel. Your feedback is sent to our key people for reference, trust that this is addressed accordingly. I hope we could have the opportunity to serve you better in the future. Kind regards.