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4.2
Very Good
Rating 5 - Excellent. 389 out of 993 reviews
5 - Excellent 39%
Rating 4 - Good. 441 out of 993 reviews
4 - Good 44%
Rating 3 - Okay. 108 out of 993 reviews
3 - Okay 11%
Rating 2 - Poor. 35 out of 993 reviews
2 - Poor 4%
Rating 1 - Terrible. 20 out of 993 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Allowed an early check in, friendly staff, clean room and lobby, quiet
Stayed 4 nights in Jun 2021

3/5 Okay

Liked: Cleanliness, staff & service
This is an older Courtyard and, while it's not in bad shape, it is a bit shabby. I was surprised that the elevator didn't require a swipe of the room card to get to the desired floor and I don't like bathtubs. But the price was great and all in all the room was just what I needed.
Stayed 3 nights in Jun 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and comfortable beds
Stayed 3 nights in Jun 2021

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location for visiting Time Square, World Trade Center and other attractions. Frank the concierge was the best.
Stayed 2 nights in Jun 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We took the red eye in and arrived at the hotel at 10am. They let us check in even though check in isnt until 4pm. Very accommodating!!
Stayed 1 night in Jun 2021