Ratings based on 265 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
88% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from curacao

One day stand

Posted Feb 13, 2016
It was great and the front desk officer was awesome
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 10, 2016
There is this Asian man at the bar that was very rude to my husband. The parking is bad. Room is small
3 out of 5
Recommended
for Everyone
by A verified traveler from UK

Did the job

Posted Jan 31, 2016
A good hotel for a one night stop when catching an early flight from JFK.
Comment from Hotel Management
Feb 3, 2016 by General Manager, Hotel Management
Thanks so much for your recent stay. I'm glad you enjoyed your overall visit with us, but it is disappointing that you left less than 100% satisfied. Our goal is to provide every guest with an excellent overnight stay, and I apologize that was not the case for you. We appreciate your business and hope you will give us another chance the next time you are in the area. Best Regards,  Daniel Fevre  General Manager
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Very close to JFK

Posted Jan 25, 2016
Pros: The room was very nice.
Location: Great location close to the airport.
I stayed here while stuck in NY during the blizzard of January 2016. The staff was very pleasant and accommodating.
Comment from Hotel Management
Jan 25, 2016 by General Manager, Hotel Management
Thank you for choosing the Courtyard New York JFK Airport for your stay. We are pleased that you liked your accommodations and our convenient location to the airport. Our staff takes great pride in providing an excellent customer experience for each and every guest, and we are glad we were able to do this for you. I will share your kind comments with my team, as they will appreciate hearing them. Thank you once again for staying with us, and we hope to see you again soon. Best Regards, Daniel Fevre General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel close to JFK airport

Posted Jan 23, 2016
Stayed overnight to catch international flight next day. Onsite bistro has limited items for breakfast. Overall good stay for a decent price. Hotel does provide free transportation to airport
Comment from Hotel Management
Jan 24, 2016 by General Manager, Hotel Management
Thank you for choosing the Courtyard New York JFK Airport and for mentioning us as a good value for the money. We appreciate you highlighting the convenience of our location and shuttle service in your review. Thank you for your feedback, and we hope to see you again the next time you are in New York. Best Regards, Daniel Fevre General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient

Posted Jan 20, 2016
Very convenient when you have a lay over and early flight!
Comment from Hotel Management
Jan 21, 2016 by General Manager, Hotel Management
Thank you for choosing to stay with us at the Courtyard New York JFK Airport. We are glad that we were able to provide you with a comfortable stay and that our convenient location proved to be perfect for your visit. We appreciate your kind words and hope to see you soon. Best Regards, Daniel Fevre General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Bda

Hotel conveniently located near airport.

Posted Jan 10, 2016
Great hotel, room was clean, only problem we had was that the air condition wasn't working. We didn't notice until some hour in the morning when it got a little warm but we were just staying overnight. I'm sure if we had called the staff would have fixed it.
Comment from Hotel Management
Jan 20, 2016 by General Manager, Hotel Management
Thank you for staying with us at the Courtyard New York JFK Airport. We are glad you loved your clean accommodation, our convenient location and friendly service. However, we apologize for the issue you encountered with the air conditioning unit in your room. I have asked our Engineering staff to service the unit, so that this does not happen to another guest in the future. We appreciate you letting us know about this issue, and we look forward to welcoming you back to our hotel soon. Best Regards, Daniel Fevre General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Good location.

Posted Jan 7, 2016
Pros: The location.
Cons: Better maintenance.
The hotel is close to the airport, has a shuttle to take guests to the airport every 30 minutes and was punctual. Breakfast was quick and good. Staff was attentive and helpful. Bed was comfortable, but mattress wasn't the best.
Comment from Hotel Management
Jan 20, 2016 by General Manager, Hotel Management
Thank you taking the time to review your stay with us. We are glad you loved our convenient location, friendly staff, shuttle service and the breakfast we served. However, we are sorry to hear that you were not happy with the mattress in your room and for the inconvenience it caused you. We appreciate your business and hope you will stay with us again in the future. Best Regards, Daniel Fevre General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great service, clean, and easy checkout

Posted Jan 1, 2016
This is the second time we stayed, and other then the fact that you have to pay for parking, it was great. We stay here to avoid having to get up at 2:30 am to catch 6 am flights. Easy in and easy out. Car is waiting when we check out.
Comment from Hotel Management
Jan 20, 2016 by General Manager, Hotel Management
Thank you for staying with us at the Courtyard New York JFK Airport once again. We are glad to hear that you thoroughly enjoyed staying here and that we were able to impress you with our excellent guest service. However, we are sorry to hear that you were disappointed with the cost of our parking and for the inconvenience it caused you. In a competitive market such as ours, the price for parking is determined on the basis of the other hotels in the same area. We appreciate your business and look forward to welcoming you back soon. Best Regards, Daniel Fevre General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 26, 2015
Nice staff, good bar menu, great location Would stay there again, clean room, quiet
Comment from Hotel Management
Dec 28, 2015 by Manager, Hotel Management
We appreciate you taking the time to share details from your recent stay at the Courtyard by Marriott JFK Airport. It is wonderful to hear the accommodations, from the clean and recently renovated guestrooms exceeded your expectations. We hope to see you again soon when traveling through the JFK area.