Ratings based on 506 Verified Reviews

4.3 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Ideal location

Posted Jul 10, 2017
Nicely located near SoHo. Friendly and helpful staff. The rooms were typically NYC sized and adequate. We had a great visit
Comment from Hotel Management
Jul 17, 2017 by Nicholas Pappagallo - General Manager, Hotel Management
I am glad to hear you enjoyed our SoHo location and thrilled the staff took good care of you. Sincerely, Nicholas Pappagallo - General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice and quiet experience.

Posted Jul 7, 2017
Pros: Location. room decorations and hotel staff.
Cons: elevator horrible.
Location: Quiet location which was a big plus. Restaurants
starting from the location, it was perfect. The room was nicely decorated. I will be staying there in the future.
Comment from Hotel Management
Jul 17, 2017 by Nicholas Pappagallo - General Manager, Hotel Management
We truly appreciate the feedback on your recent stay at the Courtyard SoHo. Hoping you can visit again soon. Sincerely, Nicholas Pappagallo - General Manager
5 out of 5
Recommended
for Families
by A verified traveler from Richmond, VA

Bike friendly Manhattan

Posted Jul 3, 2017
Pros: The staff team were attentive and problem solving.
Cons: The sofa beds are a little narrow so be sure you're using them for two smaller children. Ours are 8 & 11.
Location: Cycle paths and easy cafes.
The team at this Marriott stored our bikes so we could cycle as a family down the West side of Manhattan along the Hudson. It was magic and the cycle paths start two blocks from the hotel. The staff smiled and never said it was too much effort to bring us our bikes out of storage. We are so grateful for their care and the jump-start to our car.
Comment from Hotel Management
Jul 6, 2017 by Nicholas Pappagallo - GM, Hotel Management
I am thrilled to hear our hotel, staff and location was able to help make it a memorable trip to NYC. Sincerely, Nicholas Pappagallo - GM
4 out of 5
Recommended
for Families
by A verified traveler

Nice, 10 minutes walk to NYU

Posted Jun 23, 2017
Pros: Location and Easy Access
Very good location, Good staff and reception. Comfortable stay. Clean rooms but could be little bigger. Secure. Easy access
Comment from Hotel Management
Jul 5, 2017 by Nicholas Pappagallo - GM, Hotel Management
Thank you for the feedback on your recent stay. Glad our SoHo location close to NYU met your needs and hope you can visit again soon. Sincerely, Nicholas Pappagallo - GM
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 10, 2017
Great location. Close to subway great restaurants and shopping!
Comment from Hotel Management
Jun 19, 2017 by Nick Pappagallo - GM, Hotel Management
We are thrilled you enjoyed our great SoHo location close to so many of the great restaurants and shops NYC has to offer. Hope you can come and see us again soon. Sincerely, Nicholas Pappagallo General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 4, 2017
Booked the hotel because it was near my meeting venue but it turned out to be a nice place with good service and cleanliness standards.
Comment from Hotel Management
Jun 7, 2017 by Nicholas Pappagallo - General Manager, Hotel Management
Glad you stayed for your meeting and really glad you enjoyed it, hope to see you again soon. Sincerely, Nicholas Pappagallo - General Manager
5 out of 5
by julie

Posted Apr 23, 2017 on Hotels
Staff at check in were delightful friendly and helpful
5 out of 5
Recommended
for Everyone
by A verified traveler from Providence, RI

Nice location, family rooms available.

Posted Apr 20, 2017 on Orbitz
Pros: Location, courteous staff, prompt service, room safes, rooms with sofa beds.
Cons: As almost any hotel in NY, rooms are small. Sofa bed could be better.
Location: NYU, Washington Square, close to downtown, close to nice, stroll-able streets with lots of restaurants. Close to Blue Ribbon Sushi. Near 6th, subway.
We got a king with sofa bed. The sofa bed was pretty uncomfortable, even for a sofa bed. The room was typical NYC - tight with the sofa bed opened. Otherwise, it was a nice room in a great location. The lobby was nice, with a breakfast/coffee/snack/bar (beer and wine) open late.
4 out of 5
Recommended
for Everyone
by A verified traveler

NYC Trip

Posted Apr 11, 2017
Pros: See above
Cons: For the Starbucks interior cafe to stay open later than noon.
Location: See above
Hotel better than expected. Staff very helpful. Rooms quiet for NYC. location ideal for a Soho stay.
Comment from Hotel Management
Apr 17, 2017 by Nicholas Pappagallo - General Manager, Hotel Management
Thank you for the feedback you provided. I am glad you enjoyed the hotel, our staff and our great SoHo location. Sincerely, Nicholas Pappagallo - General Manager
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 11, 2017 on Hotels