Ratings based on 352 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Pittsburgh

A good night's sleep prior to airline departure

Posted Aug 25, 2015
Pros: Proximity to LaGuardia. Shuttle service to the airport. Availability of the adequate breakfast buffet.
Cons: As I mentioned above, a larger bathroom would be a great improvement.
Location: All I Know is the accessibility to the airport.
The bedroom was attractive and very comfortable.. Unfortunately, its design left only a small space for the bathroom, that I found inconvenient.
Comment from EPC
Aug 31, 2015 by HotelMgmt, EPC
A good night’s sleep prior to a departure is so important on many levels – mind, body & energy! Thank you for your feedback. Next time you are visiting the area, we hope you choose to stay with us. We will be happy to see if a different room might be better suited to your needs. Our staff is always willing to accommodate, if there is availability. Please visit with us again at the Courtyard New York LaGuardia Airport the next time you fly in or out of NY!
4 out of 5
Recommended
for Everyone
by A verified traveler from Calgary

Posted Aug 21, 2015
Pros: Great location for LGA
We missed breakfast because it started late which was disappointing
3 out of 5
Recommended
for Everyone
by A verified traveler

Ok Stay

Posted Aug 18, 2015
Pros: Smelled nice, Good Food, especially Breakfast!!!!
Cons: PARKING, BATHROOMS, Lighting in the rooms. Attempted to use iron; no outlet was in reach!!!!!!!!
Had I Standard King; Bathroom extremely small. Vanity almost nonexsistant, poor lighting. Can't even open bathroom door while using the facility. HORRIBLE PARKING!!!!!!!!!!!!!!!!! Had to pay 30.00 per day for the worst customer service ever!!! Poor access to parking. witnessed many people attempting to enter lot off a busy intersection with no luck due to confusing gate controls. Parking lot attendants never offered any assistance. often not at their posts (off smoking and using cell phone) IF YOU'RE GOING TO CHARGE PAYING CUSTOMERS/ GUESTS TO USE THE LOT... THE LEAST YOU COULD DO IS OFFER QUALITY CUSTOMER SERVICE!
Comment from Hotel Management
Aug 25, 2015 by HotelMgmt, Hotel Management
We are extremely grateful when our guests reach out to us to let us know what made their stays enjoyable and also what areas we need to spend more time and attention on. While we are glad to know that you enjoyed dining with us, it is certainly disappointing to find out that your expectations were not met in every way. Please accept our apologies for not creating the wonderful stay we hope to provide our guests. Your feedback will be shared with our management team to ensure that we are continually meeting the needs of our guests. Thank you for addressing these concerns with us and we hope you'll allow us another opportunity to welcome you back.
2 out of 5
by A verified traveler

Nice hotel with terrible unprofessional staff

Posted Jul 29, 2015
Pros: The room color.
Cons: Send staff for more training
Arrived at Hotel at 1:00 pm. Was told by very rude staff that check-in is at 3:00pm. Question? Why is check-in at 3:00 and Check-out at 12: noon. This is not what I consider a full day rental. The staff was not very patient in explaining this. I've stayed in many hotels around the world, never seen a 3:00 check-in. To make matter worst, they rob you with a 12 noon check out. That's only 21 hours! The last time I checked their were 24 hours in a day. Won't stay here again!
Comment from Hotel Management
Aug 3, 2015 by HotelMgmt, Hotel Management
Thank you for taking the time to share your feedback. We deeply regret your disappointment with regard to our check-in and check-out times. Your comments will be shared with our management staff to consider for future planning. One day we hope to have the privilege of welcoming you back and exceeding your expectations.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Great for early morning flight out of LGA

Posted Jul 28, 2015
Rooms were clean and large by NYC standards, free shuttle every 15 mins to LGA
Comment from Hotel Management
Aug 3, 2015 by HotelMgmt, Hotel Management
Thank you for choosing the Courtyard New York LaGuardia Airport. It makes us happy to know that our close proximity to LaGuardia Airport and our complimentary shuttle worked so well for you during your stay. We hope to have the privilege of welcoming you back again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great time / Nice hotel

Posted Jul 28, 2015
Pros: clean, convenient, comfortable and nice
Location: near airport, citi field, east to get all over from this spot due to public transportation
I found this hotel because of its convenience to LaGuardia Airport, but it was much more. Nice hotel with outdoor pool. Shuttle to and from airport. They told me where to eat, sold me discount bus and subway tickets in gift shop and told exactly how to easily get back and forth from manhatten. Rey at the front door is super nice as well as all the staff.
Comment from Hotel Management
Aug 3, 2015 by HotelMgmt, Hotel Management
We couldn't be happier to hear that in addition to our convenient location, you enjoyed several aspects of our hotel. Thank you for sharing your appreciation for our complimentary shuttle service to and from LaGuardia Airport as well as the helpfulness of our staff. It was truly a pleasure to have you here and we hope to welcome you back again to the Courtyard New York LaGuardia Airport.
4 out of 5
Recommended
for Everyone
by A verified traveler from laquardia new york

Nice hotel with pool near the city (Manhattan )

Posted Jul 27, 2015
Loved the pool area ..my kids enjoyed their stay!!
Comment from Hotel Management
Aug 3, 2015 by HotelMgmt, Hotel Management
Thank you for your review of the Courtyard New York LaGuardia Airport. How wonderful it is that you and your children had the opportunity to spend some time in our outdoor sparkling pool. We're delighted everyone enjoyed their stay and hope to welcome you back soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from westchester

Nice hotel close to airports

Posted Jul 21, 2015
Comfortable and convenient. Well priced by NY standards. The staff really does a good job. They were willing to go the extra mile and give an extra smile
Comment from Hotel Management
Jul 27, 2015 by HotelMgmt, Hotel Management
It's so great that your stay at the Courtyard New York LaGuardia Airport was comfortable as well as convenient. Thank you for sharing such lovely praise for our associates, it is always our goal to provide our guests with exceptional service. Please come back soon.
2 out of 5
by A verified traveler from woodside

ehhh

Posted Jul 6, 2015
Pros: the pool
Cons: free breakfast
Location: nothing
the pool was relaxing too many old people cannot listen to music at the pool side no room service not much of selection to eat a movie rental was 16.99!!!! could not believe it room was small way too small for 185.00 per night
Comment from Hotel Management
Jul 15, 2015 by HotelMgmt, Hotel Management
Thank you for sharing your thoughts regarding your recent stay with us. While we are glad you enjoyed our pool, we deeply regret that not every aspect of your stay was impressive. We appreciate the feedback you have offered and hope to one day welcome you back to exceed your expectations.
4 out of 5
Recommended
for Everyone
by A verified traveler from North Carolina

Roomy and Comfy....

Posted Jun 30, 2015
Pros: Location, Bartender, Pool, Big Rooms... ;}
Cons: Breakfast Sandwiches - grab and go kind of stuff.
Location: The location is perfect for catching that early morn flight to ANYWHERE.... and having rental car drop-offs just 2 blocks away is great.
After 6 hours of the Pride Parade in Manhattan we were soooo glad to find a comfy room and quick check in. The staff was well organized and available. But the best of the best was the delightful Lady Bartender that evening. Lifting our spirits as well as dishing them out. BRAVO. Did I mention the rental car drop off is just walking distance and the pool was a nice bonus.
Comment from Hotel Management
Jul 6, 2015 by HotelMgmt, Hotel Management
We couldn't be happier to hear that your stay at the Courtyard New York LaGuardia Airport was so pleasant. Thank you for sharing your appreciation for our hotel and our bartender. It is wonderful to know that you enjoyed our location as well as our amenities. Please come back and see us again soon.