Ratings based on 551 Verified Reviews

4.2 out of 5
89% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Montreal

Convenient but expensive

Posted Feb 14, 2017
Pros: Location to airport
Cons: Description differentiating from the other Marriott down the street
Location: Cab ride to everything
Booking for business can often be challenging. Finding a good hotel that is convenient is often the best bet. Pretty far of the beaten path for New York City touring while there - forget about walking but a quick yellow cab / uber ride.
Comment from Hotel Management
Feb 15, 2017 by HotelMgmt, Hotel Management
We’re glad to know that our location was a plus as far as being near the airport. Our goal is to provide a comfortable and convenient stay for our guests, so we’re happy to be a taxi ride away from all of NYC’s best attractions. We hope you will stay with us again next time.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 16, 2017
Great stay would do it again very close to everything and cozy room.
Comment from Hotel Management
Jan 17, 2017 by HotelMgmt, Hotel Management
It’s great to know that your time here at our hotel met all your expectations and that you were comfortable in your guestroom. We hope that you return for another stay with us at the Courtyard New York LaGuardia Airport Hotel very soon. Thank you.
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely hotel

Posted Dec 12, 2016
Biggest room ever; clean; decent folks in entire chain from reception to room service 😂
Comment from Hotel Management
Dec 13, 2016 by HotelMgmt, Hotel Management
Thank you for your kind words and five-star review. It was a pleasure to welcome you to the Courtyard New York LaGuardia Airport Hotel and we hope to have the chance to welcome you back the next time you are traveling to our area.
4 out of 5
Recommended
for Everyone
by A verified traveler from CT

It was pleasant quiet ...

Posted Dec 9, 2016
The only thing I parked outside and because my car had covers on the license plate and I come from Connecticut they gave me two tickets ..ridiculous from the back plate and one from the front plate I was not happy at all
Comment from Hotel Management
Dec 13, 2016 by HotelMgmt, Hotel Management
It was a pleasure to welcome you to our hotel and I am delighted that you were pleased with your visit. We hope that you will come back and stay with us again soon at the Courtyard New York LaGuardia Airport Hotel. Thank you.
4 out of 5
Recommended
for Everyone
by A verified traveler

The resurrant was aweful!!!!! Horrible service

Posted Dec 9, 2016
We ordered 2 hamburgers well done and 1 pizza. Food cam out. 1 hamburger was well done one was raw on the inside and red. They took it back to fix. My family ate all thier food before new one came out. New one was very red on inside as well. I was so hungery and we were leaving hotel for train station no more time to go somewhere else to sit to eat. The manager barely spoke english other than m sorry I get you something else over and over this an hour after sitting there waiting. I really didnt want anything else from the small varity on the menu. But said the pizza at least i had seen my husbands. So I waited on my food a 3rd time. The while meal should have been paid for by them because of what went on. But no we paid for the other 2 meals and 18% tip was already added on so there was no choice on the tip. Out of the time we were there the guy gave us water 2 times. Was watching tv when we had to flag him down by another waiter w the first burger not done. But had mo choice of what to tip him. Aweful!
Comment from Hotel Management
Dec 13, 2016 by HotelMgmt, Hotel Management
We appreciate your feedback. Your experience is not typical of a visit to our restaurant and we hope that the remainder of your time at our hotel met with your expectations. We hope to have the chance to welcome you back and restore your trust in us in the future. Thank you.
5 out of 5
Recommended
for Everyone
by A verified traveler from V

Birthday Trip

Posted Dec 5, 2016
This experience was beyond my expectations. I absolutely enjoyed my time here. It is so close to the airport but noise was never an issue.
Comment from Hotel Management
Dec 7, 2016 by HotelMgmt, Hotel Management
It was a pleasure to welcome you to the Courtyard New York LaGuardia Airport Hotel and I am delighted that your time with us for your birthday celebration in New York exceeded all your expectations. Please come back and stay with us again soon. Thank you!
5 out of 5
by A verified traveler

Posted Nov 28, 2016 on Hotels
We had a very nice time at the Courtyard Marriot, especially Nancy who greeted us at the front desk and also attended to all our needs. There had been a glitch with the reservation about the breakfast and Nancy still gave us a voucher for it. She was very kind as well as the rest of the staff. I would definitely go back especially if Nancy is running the front reception.
Comment from Hotel Management
Feb 8, 2017 by General Manager, Hotel Management
I am delighted to read that you enjoyed a very nice stay here at our hotel and I’m especially delighted that our team was able to tend to your needs to ensure your complete satisfaction during your visit. I will be sure to pass your kind words and appreciation along to Nancy for her outstanding customer service. It was a pleasure to welcome you to the Courtyard New York LaGuardia Airport Hotel and we hope to see you again soon. Thank you.
5 out of 5
by A verified traveler

Beautiful hotel and great service

Posted Nov 28, 2016 on Hotels
Amazing, will definitely stay again soon!!!
Comment from Hotel Management
Feb 8, 2017 by General Manager, Hotel Management
Thank you for your kind words and five-star rating of the Courtyard New York LaGuardia Airport Hotel. It was a pleasure to have you stay with us and we look forward to welcoming you back again very soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nothing in the refrigerator

Posted Nov 27, 2016
Really nice comfortable bed! Slept like a baby. Would've been nice to have something in the refrigerator
Comment from Hotel Management
Nov 28, 2016 by HotelMgmt, Hotel Management
Thank you for your feedback. The mini-fridges in our rooms are for the convenience. Snacks, beverages and food can be found in our lobby and on-site restaurant. I’m delighted that you enjoyed staying at the Courtyard LaGuardia Airport Hotel and hope that you will return for another visit soon.
3 out of 5
by A verified traveler from US

Gross stain on the bed spread

Posted Nov 22, 2016
Pros: Breakfast was good.
Cons: Clean the rooms!
Location: Traffic is a nightmare...1 hour to go 2 miles.
We didn't complain about the stain because of the amount of running around we did for my grandfather's funeral.
Comment from Hotel Management
Nov 28, 2016 by HotelMgmt, Hotel Management
I am sorry to read about your family’s loss. We appreciate you taking the time to share your comments with us and your feedback will be passed along to our team for their review. We hope that you will stay with us again, under better circumstances, in the future. Thank you.