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Crowne Plaza JFK Airport New York City, an IHG Hotel

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In-room safe, desk, laptop workspace, soundproofing
In-room safe, desk, laptop workspace, soundproofing
In-room safe, desk, laptop workspace, soundproofing
In-room safe, desk, laptop workspace, soundproofing

Overview of Crowne Plaza JFK Airport New York City, an IHG Hotel

Crowne Plaza JFK Airport New York City, an IHG Hotel

3.5 star property

3.5/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet friendly
  • Free airport shuttle
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
138-10 135th Ave, Jamaica, NY, 11436

Explore the area

  • AirportNew York, NY (JFK-John F. Kennedy Intl.)8 min drive
  • Popular LocationCentral Park42 min drive
  • Popular LocationBroadway43 min drive
  • Popular LocationTimes Square47 min drive

Choose dates to view prices

About this area

Jamaica

Crowne Plaza JFK Airport New York City, an IHG Hotel is located in Queens, a neighborhood in Jamaica with good airport proximity. Brooklyn Bridge Park/DUMBO Terminal and Sunset Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Prospect Park and Flushing Meadows-Corona Park. Looking to enjoy an event or a game? See what's going on at Citi Field or Barclays Center Brooklyn.
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Map

What's nearby

  • Flushing Meadows-Corona Park - 9 min drive
  • Barclays Center Brooklyn - 41 min drive
  • Central Park - 42 min drive
  • Broadway - 43 min drive
  • Times Square - 47 min drive

Getting around

  • Jamaica Station - 4 min drive
  • Archer Av. Station - 4 min drive
  • John F. Kennedy Intl. Airport (JFK) - 8 min drive

Restaurants

  • 144 Restaurant - 7 min walk
  • Dunkin' - 11 min walk
  • RCL Enterprises - 11 min walk
  • Legend Restaurant - 13 min walk
  • Nanking - 14 min walk

About this property

Crowne Plaza JFK Airport New York City, an IHG Hotel

3.5-star Jamaica hotel in Queens with free parking
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite.
Crowne Plaza JFK Airport New York City, an IHG Hotel offers 335 air-conditioned accommodations with iPod docking stations and safes. 37-inch flat-screen televisions come with pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Jamaica hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards.

Recreational amenities at the hotel include a 24-hour fitness center.

Languages spoken

Arabic, English, French, Hindi, Italian, Romanian, Serbian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global), SafeStay (AHLA - USA), and Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Valet parking on site (USD 25.00 per day)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available
  • Free 24-hour roundtrip airport shuttle

Food and drink

  • To-go breakfast available for a fee daily 6:30 AM–11:30 AM: USD 18 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Idlewild Restaurant & Bar

Things to do

  • 24-hour fitness center

Family friendly

  • Free rollaway/extra beds
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (4540 square feet of space)
  • Meeting rooms - 9

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free rollaway beds

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofing

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Jamaica
Jamaica
Queens
Queens
Air conditioned
Air conditioned
Family friendly
Family friendly
Guest rating 3.5+
Guest rating 3.5+
Hotel
Hotel
Pet friendly
Pet friendly
3 star
3 star

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free rollaway/extra beds

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for to-go breakfast: USD 18 per person (approximately)
  • Valet parking fee: USD 25.00 per day
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Crowne Plaza Hotel JFK Airport City New York
Crowne Plaza JFK Airport New York City
Crowne Plaza JFK Airport New York City Hotel
Crowne Plaza JFK Airport New York City Hotel
Crowne Plaza JFK Hotel
Crowne Plaza JFK
Hotel Crowne Plaza JFK Airport New York City Jamaica
Jamaica Crowne Plaza JFK Airport New York City Hotel
Hotel Crowne Plaza JFK Airport New York City
Crowne Plaza JFK Airport New York City Jamaica
Crowne Plaza Jfk New York City
Crowne Plaza JFK Airport New York City
Crowne Plaza JFK Airport New York City, an IHG Hotel Hotel
Crowne Plaza JFK Airport New York City, an IHG Hotel Jamaica

Frequently asked questions

Overall score and ratings

3.5

Good

Rating 5 - Excellent. 461 out of 1493 reviews
5 - Excellent 31%
Rating 4 - Good. 405 out of 1493 reviews
4 - Good 27%
Rating 3 - Okay. 272 out of 1493 reviews
3 - Okay 18%
Rating 2 - Poor. 181 out of 1493 reviews
2 - Poor 12%
Rating 1 - Terrible. 174 out of 1493 reviews
1 - Terrible 12%

3.8/5

Cleanliness

3.7/5

Staff & service

3.4/5

Amenities

3.6/5

Property conditions & facilities

3.5/5

Eco-friendliness
Write a review

2/5 Poor

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We stayed here only because our travel itinerary required an airport hotel, and this hotel's long-term parking met our needs. The hotel itself was okay at best. Room furniture showed signs of wear. Towels were thin. The Keurig coffee machine didn't work. And the restaurant was absolutely awful, but you're pretty much stuck with it because it's too difficult to go elsewhere.
Stayed 1 night in Jul 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Service
Stayed 2 nights in Jun 2022

2/5 Poor

Disliked: Staff & service, amenities, property conditions & facilities
Noisy at the reception and crowded. Small rooms and no coffee services.
Stayed 1 night in Jun 2022

2/5 Poor

Disliked: Cleanliness, property conditions & facilities
The first room I got was not cleaned. The sec one rooms AC was not working. Staff was a little rude and didn’t believe me when I said there were problems with the room.
Stayed 1 night in Jun 2022

2/5 Poor

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service
Just plain old bad customer service. But that’s everywhere now a days. It’s expected. No one wants to work, and the ones that do, do so reluctantly and that’s seems to be ok with companies now. Front desk unorganized and full of attitude, low to no stock in the room, had to almost plea for valet service, only service I could appreciate was the shuttle to JFK. Our driver was very helpful. Other than that 👎 For the rest.
Stayed 1 night in Jun 2022

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was wonderful! Parking is extremely limited and the restaurant menu is very limited.
Stayed 1 night in Jun 2022

2/5 Poor

Traveled with family
Disliked: Property conditions & facilities
Not very friendly or helpful staff. Only stayed one night and A/C was not working. They sent a technician an hour before checkout and finally worked for that hour.
Stayed 1 night in Jun 2022

1/5 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It did not have A/C
Stayed 1 night in Jun 2022

1/5 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
An old hotel in need of refurbishing and remodeling. Wouldn’t stay there again, ever.
Stayed 1 night in Jun 2022

3/5 Okay

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The staff were great but the property was very tired. The shower had cracks in the tiles and looked worn out. Such a pity because I usually have great experiences at Crowne Plazas. The menu in the restaurant was very limited. You couldn’t even get a coffee at the bar. The only reason I would stay there again would be due to its very convenient location.
Stayed 1 night in Jun 2022