Ratings based on 2,526 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
81% of guests recommend
3.5 Room cleanliness
3.5 Service & staff
3.3 Room comfort
3.0 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from EL

Posted Aug 26, 2015
4assensseurs , 2sont brisés ce qui a causé d'achalandage terrible, clients et personnelles de service dans les mêmes
4 out of 5
by A verified traveler

It's a decent hotel

Posted Aug 25, 2015
Given its in the city it's a decent size hotel, staff was pretty nice. Only thing that the ac wasn't really working well at times but not bad overall
1 out of 5
by A verified traveler

Only option on Upper West side of Manhattan.

Posted Aug 25, 2015
Dirty, Smelly Elevator was broken...had to accommodate cleaning staff and guests.
2 out of 5
by A verified traveler from New Hampshire

Never again!!!

Posted Aug 23, 2015
This hotel is in an "ok" location (near Central Park and train station). It does not provide parking, it is extremely small - from the lobby, rooms, hallways, to the elevators (only fit, tightly, four people!!). We would have not mind how small it was, after all we only needed to crash at night, but we did minded how dirty it was!! Rugs, lamps, and windows in our room were filthy and we even had roaches...NEVER AGAIN!!
1 out of 5
by A verified traveler

Horrible experience

Posted Aug 22, 2015
No hot water during stay, hotel staff were very rude & not accommodating, extremely small bathrooms, hot hallways & elevators
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 12, 2015
Doormen were helpful. Great location. Rooms were updated and clean but not anything special or interesting. Expensive but cheaper than most.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 10, 2015
No hot water in our room to take showers! The rooms were clean but the hallways were filthy!
2 out of 5
by A verified traveler from Garden Hills, RI

Don't waste your money!

Posted Aug 3, 2015
Was not worth the money at all. Carpeting needs to be updated. Room needs to be updated in general. Elevators slow & ols. No parking available at all.
2 out of 5
by A verified traveler from milwaukee, wi

No view, no fridge, no service

Posted Aug 1, 2015
My room had no view, blocked by construction which is why they had the shades pulled. They took my fridge out of my room. Only one elevator worked. Concierge too hard to understand, I speak English. Lack of towels in room and no sir in halls. You melt as soon as u leave ur room. I posted pics here of the view they promised.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 30, 2015
I was ok but its too far from times square. Next time i will pay more for room and les in transportation