Ratings based on 8,097 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
90% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Super Hotel und total zentral

Posted Feb 2, 2016
Es war wirklich super, sauber und guter Service. Mit der ubahn vor der Tür ist alles schnell erreichbar, aber auch zu Fuß kommt man schnell überall an. Gerne wieder. Winzigster Kritik Punkt ist das WLAN für 14$ am Tag. Das finde ich meines Erachtens etwas frech.
5 out of 5
Recommended
for Everyone
by A verified traveler from Northport, NY

Can't wait to come back

Posted Feb 2, 2016
Pros: mostly all
Cons: The elevators took awhile and luckily we were on the 5th floor so we walked the stairs a couple of times
Location: Great location
This is the second time we have stayed at the hotel. We were happy both times and can't wait until we come back to stay again. We live on Long Island , When we want to get away we run to this hotel. It is in a great area. The restaurants surrounding it are all good and plenty of places to walk to for sightseeing or just to explore. Everyone is friendly and professional, and the rooms are clean.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location, comfortable, reasonable price

Posted Jan 31, 2016
Nice location in midtown Manhattan near many tourist locations. The room was decently sized and the beds were very comfortable. Fee for WiFi, which I think should be free with any room. The bathroom was small, but clean and with a big and comfortable shower. I though the wait for the elevators was a bit longer than should have been. Hotel staff was knowledgeable and courteous. Highly recommend.
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel was easily accessible to many nearby places

Posted Jan 25, 2016
Had a nice stay while visiting the City for the weekend. Staff was helpful as while we were there NYC was hit with a major snow storm.
2 out of 5
by A verified traveler

Hotel was ok

Posted Jan 25, 2016
The hotel was clean but there were a lot of unexpected charges. The bar and breakfast cafe automatically charges 15% gratuity so be careful not to double tip the parking is almost 50 a day. For my experience we were stuck in a blizzard and my heater broke. I called down and someone came and took a look and said it will be taken care of. It never was our room was freezing.
Comment from Hotel Management
Jan 28, 2016 by Customer Service, Hotel Management
Dear Guest, thank you for your thoughts. It's unfortunate to hear we were unable to efficiently solve the climate control issue in your room. Obviously, this is of incredible importance, and we'll be looking into your concerns in great detail. We hope we'll get to display our ability to improve significantly to you in the future. We'd love to make you a true fan of DoubleTree. Thank you again for sharing your feedback. We hope you have an excellent day.
3 out of 5
by A verified traveler from Springfield, MA

Hotel Close to midtown and tourist attractions

Posted Jan 25, 2016
Pros: Room cleanliness, room comfort
Cons: Staff
Location: Midtown East, near central park, Rockefeller center and times square.
This was a decent hotel in midtown. Rooms were clean and comfortable, but the staff seemed very disorganized. While the parking staff was not part of the hotel, they were very unclear with their directions, and didn't give me a parking stub to give back when I got my car back. The lines at the hotel lobby were very long, and the staff seemed uninterested and annoyed. Other than that, a great stay. They handled the blizzard well.
4 out of 5
Recommended
for Everyone
by A verified traveler from Cg

Nice hotel , close to everything.

Posted Jan 22, 2016
Everything was really good , exept that the bath tub wasn't working properly and they don't have room service.
4 out of 5
Recommended
for Everyone
by A verified traveler

Doubletree NYC

Posted Jan 19, 2016
Pros: clean and friendly staff, great shower
Cons: na
Location: plenty to do, good shopping and restaurants...
nice and friendly staff, clean rooms and excellent shower / bathroom facilities
4 out of 5
Recommended
for Everyone
by A verified traveler from San Diego Ca

Comfortable Midtown Hotel

Posted Jan 19, 2016
Pros: 1. location 2. room size and furnishings 3. cleanliness 4. staff
Location: shopping...bloomingdales and fifth ave. st. patrick's cathedral. try the Smith on 2nd av. for any meal.
This Doubletree Hotel was comfortable and clean with a courteous staff. We enjoyed the quiet and clean facilities which were perfect for our visit to the city. Perfect for theatre and shopping! The lobby bar is comfortable and the staff well trained and friendly. Be sure and try the complimentary chocolate chip cookies. I would gladly return.
4 out of 5
Recommended
for Everyone
by A verified traveler from Bremen

Posted Jan 19, 2016
Wir sind zu viert gereist und hatten ein Zimmer zur 4er Belegung. Die Zimmer sind sauber und gemütlich eingerichtet. Viele New Yorker Attraktionen kann man von hier aus zu Fuß erobern.