Ratings based on 2,285 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
94% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 8, 2016
great staff, attention to detail. I enjoyed Antica, the hotel's restaurant, as well. The Bronzino was excellent!
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Nice quiet hotel. Very helpful staff.

Posted Feb 7, 2016
Pros: Nice and quiet, coffee machine in room, small gym, helpful staff, free wifi.
Cons: The elevators are slow & the bathrooms are badly designed so that the toilet roll always droops into the toilet bowl, and the soap falls on the floor!
I stayed here for a week on business, and can't fault the hotel. The staff were always outstandingly helpful, and I would definitly go back there again if I am working in that part Manhattan
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 4, 2016
Great location. Clean appearance and polite staff. Great stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from NRW

Nettes Hotel in NYC

Posted Feb 4, 2016
Auf Grund des Schneesturms musste ich einen Tag vorher wählen und benötigte für diesen einen Tag noch ein Hotel so entschied ich mich für diese und wurde keineswegs enttäuscht. Man wude nett vom Personal empfangen und Konnte direkt in sein Zimmer.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Overall nice stay

Posted Feb 1, 2016
Pros: Price. Proximity to subway. Quiet area.
Location: Very close to two subway lines. 100 and 200 feet away from both. If you go north 1.5 blocks, there are many neat bars and dining options.
Relatively cramped hotel, but expected with most hotels in NYC. The room was clean, but about the size of a cruise ship room. Very comfortable bed. The Doubletree is usually a safe bet, and in this case, so is this hotel. Perfect stay for the downtown business traveler, but if doing the tourist thing, I highly recommend staying in Mid Town. About 3/4 things we did were around Mid Town, so it meant longer subway rides and more expensive taxi/sedan rides. The Doubletree Times Square is very nice and a little more spacious for families. The Doubletree Financial District did have a nice room service menu and a reasonably priced (for NYC) Italian place is attached to the hotel and delivers to the room. Murphy's Irish Pub is also next door.
2 out of 5
by A verified traveler

Posted Feb 1, 2016
It's is not a double tree standard hotel it's more like days inn or motel 66....
4 out of 5
Recommended
for Everyone
by A verified traveler from Sheffield, England

Lovely hotel, great location

Posted Jan 30, 2016
This was our third trip to this hotel. It's location is perfect - close to subway lines etc - and the staff are extremely friendly. We would recommend this as a great place to base yourself in New York
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Miami

Nice position in the heart of the Fin. District

Posted Jan 25, 2016
Room ok, just there's no shower plate in the bathroom so water spreads all over. rest is ok. not many info for traveller.
3 out of 5
by A verified traveler from New York

Could of picked better hotel

Posted Jan 24, 2016
The water was shut off for 2 nights. The room was small doors looked old and tattered. Bathroom looked like someone had just used it and left. As if room service had not served it. Parking was expensive. Horrible experience. I don't ever want to go back to New York and this hotel was one of the reasons
1 out of 5
by A verified traveler

Unclean. Unhelpful.

Posted Jan 22, 2016
Pros: Location. Room service in the morning was very fast.
Cons: Staff attitude and cleanliness.
Location: Amazing bar about a 2 minute walk away called the Dead Rabbit. Get the pork belly sliders.
Got to my room after a slow checkin and there was a huge pubic hair in the middle of the toilet seat. No way the bathroom was cleaned and it was missed. It was so obvious it looked like it had been placed there for a photo shoot or as an example of what not to do. Additionally, the flushing mechanism was missing from the toilet (you literally could not flush the toilet) and all the kleenex has been pulled out of the box and stuffed in a wad back in the top. Frontdesk was unfazed (and unsurprised). Promised to send up a key to a new room right away. Waited 20 minutes - called back - waited another 20 minutes. Key was handed to me and that was it. No apologies about the hair or the wait. Nothing. It was like it was the most normal, happens here all the time, thing in the world. I spent a lot of time working in restaurants and hotels in high school and university. I also travel a lot for business. This was not normal - it was bizarre. Also the hotel deducts $50 off your credit card when you check in. I mean they have my credit card - why do they have to do this? It creates extra work and extra hassle when I do my expenses and based on the people in front of me complaining at front desk when I checked out - it is not popular.