Ratings based on 1,920 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bath, UK

Excellent location and room

Posted Aug 27, 2015
Excellent location - quieter than the more obviously touristy areas, with a residential feel, but it was perfect location for us as in walking distance (we do a LOT of walking in New York) of places we wanted to go including the High Line, Chelsea, the Whitney, Union Square, Lincoln Centre, Central Park and - with a bit of an effort - the Jewish Museum. Nice nearby shops for food - we wanted a hotel with a kitchenette as being vegan it can sometimes be a palaver getting meals out. Lovely big and comfortable king size bed. There were only 7 guest rooms on our floor and we didn't hear a peep from anyone, nor from the lift shaft which was next to our room. We were on the 16th floor and weren't bothered by street noise either. Our only biggish quibble was that we couldn't turn the AC off permanently - it went off for a while then would start up again - as we don't like cold air being blown at us during the night even if the temperature is in the 80s/90s and we don't like the noise. It was also a little odd seeing as how it was set up for self-catering that there was a large office-style desk and only one chair that was the right height to eat from it - one of us had to eat off their lap. All the staff we encountered were very friendly and helpful. We've booked to go back in December.
5 out of 5
Recommended
for Families
by A verified traveler from Maidstone, Kent

Posted Aug 27, 2015
Location: Great to be so close to ESB (4 blocks away). Good restaurants to be found on Third Avenue.
Having read that NYC rooms were small, we were pleasantly surprised at the size of our suite - it was plenty big enough for all of us - 2 adults + 2 kids. The Kitchenette was great - full size fridge/freezer, cooker and microwave, plus mini dishwasher. Staff were generally excellent - giving us a later check out and storing bags due to late flight, only on one occasion did the concierge not seem to know much about the area - to be fair, it was probably that one particular member of staff (she did seem not quite with it!) - on other days, the other concierge staff were really helpful with suggestions of where to go/how to get there etc.
4 out of 5
Recommended
for Everyone
by A verified traveler from chaville 92390

Hotel en plein centre

Posted Aug 27, 2015
Bon accueil Personnel très efficace Propreté Chambre spacieuse Le plus: une kitchenette très pratique pour le petit-déjeuner ou quand on a une overdose de MacDo.
5 out of 5
Recommended
for Everyone
by A verified traveler

The view from the 34th floor was breathtaking!

Posted Aug 26, 2015
Loved! The staff was very attentive! The cleaning staff was a bit overwhelmed - that's only a very slight criticism. Lovely enjoyable and would go back!
4 out of 5
Recommended
for Everyone
by A verified traveler from Milano

Ottimo hotel in ottima posizione

Posted Aug 20, 2015
Una camera molto spaziosa, in una buona struttura ad un prezzo corretto. Il soggiorno è stato piacevole, comodissimo per il centro, vicino a negozi e ristoranti. Purtroppo la camera non era pulitissima ed abbiamo avuto un problema con l'aria condizionata, provvisoriamente risolto. Staff gentile. Consigliato per rapporto qualità / prezzo
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Good value for location

Posted Aug 11, 2015
Pros: see above
Cons: Mixer on shower wasn't very good
Location: see above
Everything about our stay was enjoyable, except for some minor hot/cold water issues. Room was spacious, comfortable, and quiet. Hotel location was excellent in midtown, and within close walking distance to the subway, Grand Central. Abundant fine dining choices were also in close walking distance as well.
4 out of 5
Recommended
for Everyone
by A verified traveler from Brisbane, Australia

Great Hotel and Location

Posted Aug 6, 2015
Pros: Big size rooms and had a kitchen
Location: Only 1 subway stop to Grand Central Station.
Hotel is in a great location only 1 subway stop to Grand Central Station, plenty of Restaurants near by. Rooms are great and big rooms for New York. The kitchen is great, the only problem is the smoke alarm kept going off so we had to open the window to cook.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Aug 4, 2015
Staff was very proffesional; very attentive Free wine hour is a special bonus!
5 out of 5
Recommended
for Families
by A verified traveler from New York

Hotel muy bien situado y muy cómodo

Posted Aug 3, 2015
Pros: La comodidad de la habitación
La situación del hotel ha facilitado mucho las visitas, está cerca del centro de Manhatan y a muchas atracciones se puede acceder andando. Las tiendas de alimentación de las inmediaciones facilitan sacar provecho de la cocina de la junior suite.
4 out of 5
Recommended
for Everyone
by A verified traveler from Tlse

Grand appartement, belle vue! Finition moyenne.

Posted Jul 21, 2015
Pros: Vue, emplacement et grandeur des chambres.
Cons: Finition et bruit.
Location: Central!
Positif, emplacement, espace, cuisinette, vue. Négatif, finition et bruit des clim.