Ratings based on 4,826 Verified Reviews
They paid and stayed. We double-checked.
4.1 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.8 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from New York, NY
Fun hotel, nice. Good location. Youth atmosphere.Posted Nov 30, 2015
Pros: The youth atmosphere, the rooftop. The bar. The location. The candle light decoration. Fun place.
Cons: The "old" appearance of the building. Old carpet, old doors...
Location: Close to central park, and the Lincoln performing arts center. Main streets are close.
My main feedback is that the building is old. You see old carpet and old doors BUT, I've experienced different hotels in new york and, it looks like usual. Everything else was great!
for Familiesby A verified traveler from Brazil
Good locationPosted Nov 30, 2015
Cons: It needs to be totally reburbished
Location: Lincoln center, shops and restaurants very near
Excellent location. Rather old, not so clean and a little too busy. No free internet in rooms
for Everyoneby A verified traveler from Texas
Chris the Concierge is precious!!!Posted Nov 28, 2015
Pros: staff, decor & location
Cons: temperature control
Location: Central Park, Times Square, Rockefeller Plaza, Radio City Music Hall
We loved our recent stay at Empire Hotel. The hotel is very chic & all of the staff was wonderful - especially Chris the Concierge. I saw him interacting with many guests & he spent so much time helping them with whatever they needed. The location is within walking distance of the most popular destinations. The only downside was that we did not have the ability to control the temperature in our room, but it was a small price to pay for such a great experience!
for Everyoneby A verified traveler from ann arbor, mi
Empire Hotel. Close to Lincoln Center. Yet?Posted Nov 28, 2015
Pros: Location, Location, Location
Cons: Free in room, WIFI would be my biggest suggestion. Yet having the guests regulate their own temperature of their rooms would be a close second
Location: Lincoln Center directly across the street. PJ Clarkes downstairs. Easy access to the # 1 Subway. You don't have to stay in your room
Just spent four nights at the Empire Hotel in advance of the Thanksgiving Holiday.. Since it was close to Lincoln Center and the Macy's Thanksgiving parade, it was and IS, an ideal location, Yet, from a room comfort view within the 10th floor, the Empire is severely lacking. Guests can not regulate the temperature in their rooms.No thermostat. No controls on the heating/ac unit. Essentially, we had to open a window during our stay to avoid being "baked" in the heat. And also an annoyance, No WI FI in the rooms and the Empire Hotels mini-bar choices seems to dominate the desk space available. Overpriced wines, adult comfort kits, snacks?
for Everyoneby A verified traveler
Nice Hotel close to Lincoln CenterPosted Nov 26, 2015
Excellent stay in large room. Only issue Kleenex in bathroom to high to reach. Not enough light in bathroom to shave.
by A verified traveler
Posted Nov 23, 2015
Rooms very small and filled with stuff that was extras to pay for. Shower did not work. Housekeeping kept knocking on for all morning.
by A verified traveler from SAN JOSE
Below average hotelPosted Nov 22, 2015
Rooms are small and lobby is dirty. Shuttle service to the airport is very expensive.
for Everyoneby A verified traveler from Miami, Fl
Can see the Met from hotelPosted Nov 19, 2015
Perfect location, across from the Met. Just a few blocks from the Park and Columbus Circle. Nice , cool looking lobby. Good bar area for cocktails and to charge batteries before going out again. The cold Breakfast buffet on the Mezzanine was a great value for $12, fresh fruit, ham, cheese, croissants, nice bread, muffins, granola, choice of juice and more! Great service too! Would definitely go back
for Couplesby A verified traveler from Montreal, Canada
Nice hotel but...Posted Nov 17, 2015
Pros: It's location, clean room, comfortable bed.
Cons: Free WIFI and free coffee please, like in any other hotel in the world! Shower is a bit difficult to operate and water is splashing everywhere.
Location: Lincoln Center, Central Park and Columbus Circus nearby. Great restaurant PJ Clarkes at the first floor (try the lazagna!)
Nice hotel, great location near Lincoln Center. We arrived before check in time and they kept our luggages in a safe place. Unfortunately, pool was closed because of the late season. Very suprised that we have to pay for Wifi access and coffee in the room; we are in 2015 after all.
by A verified traveler
Posted Nov 17, 2015
We change hotel in the middle of the trip we ask to be change of room because it was near all the engines and was very noisy..i will never stay there.