Just wasn't up the scratch
Posted Nov 13, 2016
Firstly,The room was a lot smaller than the pictures led us to believe.
The room itself wasn't that great either after that. There was no thermostat, so the heater/AC unit either sprayed very warm. Or very cold air into the room, with the occupants having no choice which.
Being a busy city, you'd expect fairly decent sound proofing on the window, or at least some, however, it effectively felt like there was none. If we had thr window open or closed. The noise from the street was just as loud. Considering that New Yorker drive with their horns, it can be quite loud.
The bathroom also was missing a door on the shower. This lead to wet floors, and was quite annoying.
For somewhere that rates itself as a 4 star hotel, I expected much better value for money.
Comment from Hotel Management
Nov 25, 2016 by Daria Odintsova, Hotel Management
Thank you very much for taking your time and sharing your thoughts about the stay at the Empire. First of all let me truly apologize you experienced such inconvenience with AC unit in your room. And I understand how noisy city can be with an open window. And I am also sorry to hear you were not pleased with the shower configuration. I apologize on the behalf of the whole team we didn't meet your expectations. Thank you again for the review, it's important to us.