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Excelsior Hotel

Star Rating
3.5 out of 5

Information

Reviews

4.2 / 5Very Good
2,653 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Gym
  • Breakfast Available

Map

What's nearby

  • Popular Location
    Central Park
    1 min walk
  • Popular Location
    Metropolitan Museum of Art
    17 min walk
  • Restaurant
    Uno Chicago Grill
    1 min walk
  • Restaurant
    Calle Ocho
    2 min walk
  • Airport
    New York, NY (JFK-John F. Kennedy Intl.)
    42 min drive

Book online or call:

1-800-238-0767

Your dates need to occur after 2019-12-16. Try updating your dates to see prices for your trip.

    About this area

    New York

    In the business district, Excelsior Hotel is in New York's Upper West Side neighborhood, a walkable area with good airport proximity and shopping. Columbus Circle and St. Patrick's Cathedral are notable landmarks, and the area's natural beauty can be seen at Central Park and Bryant Park. Central Park Zoo and Chelsea Piers are not to be missed. Our guests appreciate the hotel's central location.

    What's nearby

    • Popular Location
      Central Park - 1 min walk
    • Popular Location
      Metropolitan Museum of Art - 17 min walk
    • Popular Location
      Lincoln Center - 17 min walk
    • Popular Location
      Carnegie Hall - 3 min drive
    • Popular Location
      Museum of Modern Art - 4 min drive

    Getting around

    • 81 St. - Museum of Natural History Station - 3 min walk
    • New York Harlem 125th St. Station - 5 min drive
    • New York, NY (JFK-John F. Kennedy Intl.) - 42 min drive

    Restaurants

    • Uno Chicago Grill — 1 min walk
    • Calle Ocho — 2 min walk
    • Tarallucci e Vino — 3 min walk
    • Spring Natural Kitchen — 3 min walk
    • Kefi — 4 min walk

    About this property

    Excelsior Hotel

    Along with a fitness center, this smoke-free hotel has a coffee shop/café and self parking. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a business center, conference space, and concierge services are onsite. All 199 rooms offer comforts like pillowtop beds and premium bedding, plus free WiFi and flat-screen TVs with satellite channels. Free newspapers, hair dryers, and safes are among the other amenities that guests will find.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Self parking: USD 30.00 per day
    • Parking nearby: USD 30 per day

    Food and drink

    • Buffet breakfast available for a fee daily 7 AM–11 AM: USD 17.00 per person
    • 1 coffee shop/café
    • Free daily reception

    Things to do

    • Fitness center

    Family friendly

    • Dry cleaning service
    • Free cribs/infant beds

    Conveniences

    • Elevator
    • Front-desk safe
    • Gift shop/newsstand
    • Newspapers in lobby

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry cleaning service
    • Luggage storage
    • Multilingual staff
    • Porter/bellhop
    • Tour/ticket assistance

    Languages spoken

    • English
    • Spanish

    Business services

    • 1 meeting room
    • Business center
    • Conference space

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Braille signage

    More

    • Smoke-free property

    Room amenities

    Bedroom

    • Air conditioning
    • Blackout drapes/curtains
    • Free cribs/infant beds
    • Hypo-allergenic bedding
    • Pillow-top mattress
    • Premium bedding

    Bathroom

    • Free toiletries
    • Hair dryer
    • Shower/tub combination

    Entertainment

    • 32-inch flat-screen TV
    • Pay movies
    • Premium channels
    • Satellite channels

    More

    • Desk
    • Free newspapers
    • Iron/ironing board
    • Phone
    • Safe

    Nearby things to do

    Activities

    4.2

    Very Good

    5 - Excellent
    1,185
    4 - Good
    1,044
    3 - Okay
    296
    2 - Mediocre
    80
    1 - Poor
    48
    4.4
    Cleanliness
    4.2
    Service and Staff
    3.8
    Amenities
    4.1
    Property condition

    3/5

    • Liked: Cleanliness

    Not all the hotel staff were friendly and some of them were fairly hostile. The room was a suite but the living room was next to the lift and noisy! Room overlooked a wall.

    Stayed 3 nights in Dec 2019

    2/5

    • Disliked: Amenities, property conditions & facilities

    The heating system did not work properly and I had to change my room . I waited over a half hour for someone to check on the broken thermostat and finally said change my room when no one was coming. The second room still had a heating issue. One of the faucets in the bathroom came off in my hand. Charged an extra amentity fee which said there w as hot chocolate but when I wanted it in the afternoon I was told none was available. A time was ne ver told at check-in. In fact I asked for a printed copy of what my $21 covered and was pointed to a sign on the counter. I had the. breakfast buffet and the fresh orange juice was sour. Mentioned to the attendant as she argued that it was. I did say something to the front desk who said they could not do anything about it . Breakfast was so so and the room was dark. All in all In was not a good experience. Needing to keep a window wide open in cold December seemed to be the norm at the hotel as both rooms had it upon entering.

    Stayed 2 nights in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities

    I like the look of the lobby, with a sense of renaissance and a feeling of nostalgic. the room is spacious and clean. the staff are friendly and accommodating.

    Stayed 3 nights in Dec 2019

    4/5 Good

    • Liked: Cleanliness, staff & service

    Great location, traditional NYC ambiance. Will definitely stay here again.

    Stayed 2 nights in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Good price. Right next to park. And museum. View is amazing. Honestly no complaints. Even has good ass water pressure in the shower all the way up on the 15th floor lol

    Stayed 1 night in Dec 2019

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