- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to museums and Central Park. Clean hotel and very nice staff.
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Located in New York's Upper West Side neighborhood, Excelsior Hotel is in the business district and near the airport. American Museum of Natural History and Beacon Theater are cultural highlights, and some of the area's popular attractions include Central Park Zoo and Chelsea Piers. Consider St. James Theatre for a night out, and don't miss Bronx Zoo, a top local attraction. Our guests love the hotel's central location.Visit our New York travel guide
To be fair, I only stayed for one night. Service was fine. Location is great. Room looked clean. It was quiet until I needed to turn on a little heat. Pipes were really loud whenever it came on! Woke me up numerous times. I didn't sleep well. Nothing in the room for hot water or coffee. No box of tissues! I consider these to be basics. I've traveled much, most places provide at least an electric kettle and a box of tissues. Many also provide a small refrigerator. This places charges an additional $21 plus tax for facility fee. For that, the above basics should have been provided :)