Ratings based on 1,027 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
98% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

good location

Posted Feb 1, 2016
Very comfortable hotel, bonus having a buffet breakfast included - although busy at times Hotel staff very nice, helpful and friendly
4 out of 5
Recommended
for Everyone
by A verified traveler from UBERLANDIA MG

BOA OPÇÃO

Posted Jan 29, 2016
LUGAR INTERESSANTE E BOM CAFÉ DA MANHA.REDE MUITO BOA
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel but saying time square is misleading.

Posted Jan 25, 2016
It is right across from bus terminal and 7 NYC blocks to theater district
5 out of 5
Recommended
for Everyone
by A verified traveler

Love

Posted Jan 23, 2016
The stay was amazing, definitely look forward to returning.
2 out of 5
by A verified traveler from Detroit

Area not safe

Posted Jan 13, 2016
The lobby was always crowded with non guests. Approached by a few people for money. Felt very uncomfortable passing through the lobby and riding the elevator. We seemed to be the only one using a room key to choose our floor. Rude bartender in the bar near the breakfast room. Couldn't give us a receipt and short changed me. In the morning we couldn't get near the breakfast room...too crowded. Long lines at the free coffee. Street people were helping themselves to the coffee all day. Visited New York 3 times in the last 2 months and this was our least favorite place to stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

nice location

Posted Jan 11, 2016
hotel was very clean, staff very nice, complementary breakfast was great and the staff worked well getting people seated quickly, people in the room next to us were loud in the hallways in the morning, hotel was walking distance to Times Square, stayed 2 nights had a great trip overall!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel very close to Times Square and church

Posted Jan 9, 2016
If you are looking for somewhere comfortable just to lay your head this is it
2 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel, but Terrible hotel staff

Posted Jan 8, 2016
Pros: Location, Hotel cleanliness, Breakfast
Cons: Front desk staff (need to learn manners and how to talk)
Location: Times Square; Hop on hop off tours for NY city
Nice location and good hotel overall, but terrible and rude hotel staff, especially front desk people. Not a good hospitality at all.
5 out of 5
Recommended
for Everyone
by A verified traveler from philadelphia

Good location and value for money.

Posted Jan 7, 2016
Several comments... Front desk friendly and proactive. Positive and upbeat Room clean and well appointed Roof top bar closed with no notice. Breakfast needs to be rethought... The wait was horrific. Maybe offer guests pre packed take out breakfast. Overall I would return and no problems experienced.
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, Canada

Great location.

Posted Jan 7, 2016
Small hotel. We got a small room with a King bed. Bed was comfortable. Bathroom was big and clean. Very close to Times Square. I would be staying there again, for sure.