OVER payed for stay. The room was extremely small for two elderly people (parents).
old school air/heat and very noisy.
Comment from Hotel Management
Nov 29, 2016 by Fairfield Inn Chelsea Team, Hotel Management
Dear guest, thank you for taking the time to share your feedback with us. We apologize for the size of the guest room. For being in the prime location of NYC, not having space in guest rooms and public areas is one of the challenges we are facing. Our guest rooms are fairly the same size, some rooms are bigger based on the layout of the room. I hope you would give us another opportunity to welcome you back and we will pre-select a room with a better layout for you. Have a wonderful holiday season.