Ratings based on 540 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellete, it wast my First time,

Posted Feb 10, 2016
I have great experiencia,,they only should change a,litle thinks about brekfast and it should be úntil ten '!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel centrally located

Posted Jan 18, 2016
Centrally located, spacious room with perfect temperature, very quiet, and great water pressure. Continental breakfast was generous with decent variety even for the pickiest eaters. Front desk staff pleasant and accommodating.
Comment from Hotel Management
Jan 20, 2016 by Adam Gollub, Hotel Management
Dear Karyn, Our goal is for you to have a comfortable and relaxing stay. Our entire staff is dedicated to the mission of being the cleanest and friendliest hotel in the area by anticipating your needs and exceeding your expectations. We strive to provide you with service so memorable that you’ll tell stories about it! Thank you for your business and your comments. We look forward to seeing you again in the future! Best Regards, Adam Gollub General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from UK

Great hotel and great staff

Posted Jan 7, 2016
The hotel was very well situated, close to Times Square and the Empire State building. The best aspect for me where the staff who were excellent. Very friendly, helpful and considerate. Thankyou.
Comment from Hotel Management
Jan 10, 2016 by Adam Gollub, Hotel Management
Dear Lee, Thank you for your recent stay with us and for your positive comments on the survey. Our staff truly takes pride in providing each and every guest with wonderful stays! We appreciate you taking the time to recognize our staff for their hard work by completing this survey with high marks. We hope you will stay with us again in the future. Best Regards, Adam Gollub General Manager
3 out of 5
Recommended
for Business Travelers
by A verified traveler from Maine

Close to Times Square and Madison Square Garden

Posted Jan 5, 2016
Pros: The hotel was right in the city.
Location: Every thing is nearby
The hotel was very clean but our room was very small. Breakfast was excellent!! No pool and small fitness room.
Comment from Hotel Management
Jan 10, 2016 by Adam Gollub, Hotel Management
Dear Renee, I am so sorry you were disappointed in your stay with us. It is our goal to make sure you have the most exceptional guest experience possible. Please consider staying with us again. I am confident we can make your stay one of the best you’ve ever experienced. Please give us another chance. We would love the opportunity to dazzle you and show you what a great hotel and staff we have. Best Regards, Adam Gollub General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Washington DC

Great location, small room

Posted Jan 3, 2016
Family of four booked this property. Staff was very helpful (Kevin @ front desk) when we tried to check in early. No rooms, but they offered to cal us and hold our bags while we wonder the streets. Hotel is nice but small. Rooms were very cramped when you have 4 people and 4 bags. Not used to that, as we always book Marriott first. BUT, this was a place to rest our head. Bygones. Breakfast was standard, but the customer service was over the top! Staff ready to help you, grab your trash, etc. Did not expect that for the typical Marriott buffet. Would book again, and recommend to friends and family.
Comment from Hotel Management
Jan 9, 2016 by Adam Gollub, Hotel Management
Dear Jared, Thank you for your recent stay with us and for your positive comments on the survey. Our staff truly takes pride in providing each and every guest with wonderful stays! We appreciate you taking the time to recognize our staff for their hard work by completing this survey with high marks. We hope you will stay with us again in the future. Best Regards, Adam Gollub General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from North Carolina

Great location for shopping.

Posted Dec 12, 2015
Pros: Location, clean and rooms were decorated pretty. Great staff,
Cons: Air/heat.
Location: We found great restaurants and shopping.
Staff was always so nice, helpful, & friendly. Great hot breakfast each day to eat in a pleasant room. Only complaint was the air/heat was blasting cold air then it was hot. Would stay there again & trees/flowers outside was a treat.
4 out of 5
Recommended
for Everyone
by A verified traveler

Tolles Hotel für Städtereisende

Posted Dec 1, 2015
Das Hotel liegt sehr zentral in Nähe von U-Bahn-Stationen; wir hatten ein Zimmer mit Blick auf das Empire State Building, was natürlich grandios ist (o; . Auch der Straßenlärm war trotz geöffnetem Fenster auszuhalten. Das Frühstück war zwar nicht überragend, jedoch ausreichend. Mitarbeiter waren sehr nett und hilfsbereit. Was uns sehr positiv aufgefallen ist war das "Penthouse" im 18. Stock, welches wir wegen des tollen Wetters desöfteren aufgesucht haben. Alles in allem ist das Hotel für Städtereisende sehr zu empfehlen!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 17, 2015
Nice hotel. Room with 2 full sized beds was small. Would not recommend for four people.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good breakfast, quiet rooms

Posted Nov 15, 2015
We were there for two days, our room was quiet, though it smelled strange in there. We went over my birthday, we got a bottle of champagne and cupcakes from the staff, which was a lovely gesture! Good choices for breakfast.
4 out of 5
Recommended
for Business Travelers
by Philippe from Saint Maixent

1 nuit à NYC

Posted Nov 11, 2015 on Hotels
Juste une nuit à NYC , et donc tant qu'à faire ce choix en plein centre de Manhattan s'est avéré judicieux : le métro est à 50m. et la gare PENN. est à 1 bloc. Literie au top ; seul bémol le petit déjeuner buffet, tout à fait ordinaire.