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GEM Hotel - Chelsea

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In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes

Overview of GEM Hotel - Chelsea

GEM Hotel - Chelsea

3 out of 5

3.9/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

  • Popular Location5th Avenue12 min walk
  • Popular LocationMadison Square Garden15 min walk
  • Popular LocationTimes Square20 min walk
  • AirportNew York, NY (JFK-John F. Kennedy Intl.)22 min drive

Choose dates to view prices

About this area

New York

Located in New York's Midtown neighborhood, GEM Hotel - Chelsea is in the city center and near a metro station. Broadway and Gershwin Theater are cultural highlights, and some of the area's notable landmarks include Empire State Building and Broadway Theatre. Check out an event or a game at Madison Square Garden, and consider making time for Madame Tussauds Wax Museum, a top attraction not to be missed. Guests love the hotel's convenience to public transportation: 23 St. Station (8th Av.) is just steps away and 23 St. Station (7th Av.) is 5 minutes by foot.
Popular Location

What's nearby

  • 5th Avenue - 12 min walk
  • Madison Square Garden - 15 min walk
  • Times Square - 20 min walk
  • Bryant Park - 3 min drive
  • Empire State Building - 6 min drive

Getting around

  • New York 23rd St. Station - 7 min walk
  • 23 St. Station (8th Av.) - 1 min walk
  • John F. Kennedy International Airport (JFK) - 22 min drive

Restaurants

  • El Quijote — 3 min walk
  • Rocking Horse Cafe — 3 min walk
  • The Meatball Shop — 3 min walk
  • Doughnut Plant — 3 min walk
  • Billy's Bakery — 4 min walk

About this property

GEM Hotel - Chelsea

3-star New York hotel in Midtown, walk to Chelsea Market
Along with coffee/tea in a common area, this smoke-free hotel has concierge services and a 24-hour front desk. WiFi in public areas is free. Other amenities include tour/ticket assistance and multilingual staff. All 81 rooms offer free WiFi, hair dryers, and safes. Other amenities available to guests include phones, desks, and free toiletries.
GEM Hotel - Chelsea offers 81 air-conditioned accommodations with safes and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathtubs or showers and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Travel in the New Normal (US Travel - USA)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Coffee/tea in common area(s)

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Cable/satellite channels

More

  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 10:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 99 per pet, per stay
Up to 25 lbs
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 99 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Chelsea GEM
Chelsea GEM Hotel
GEM Chelsea
GEM Chelsea Hotel
GEM Hotel
GEM Hotel Chelsea
Hotel GEM
Hotel GEM Chelsea
GEM Hotel Chelsea
GEM Hotel
GEM Chelsea
Hotel GEM Hotel - Chelsea New York
New York GEM Hotel - Chelsea Hotel
Hotel GEM Hotel - Chelsea
GEM Hotel - Chelsea New York
GEM Hotel Chelsea an Ascend Hotel Collection Member
GEM
GEM Hotel - Chelsea Hotel
GEM Hotel - Chelsea New York
GEM Hotel - Chelsea Hotel New York

Frequently asked questions

3.9
Good
Rating 5 - Excellent. 280 out of 996 reviews
5 - Excellent 28%
Rating 4 - Good. 455 out of 996 reviews
4 - Good 46%
Rating 3 - Okay. 174 out of 996 reviews
3 - Okay 17%
Rating 2 - Poor. 51 out of 996 reviews
2 - Poor 5%
Rating 1 - Terrible. 36 out of 996 reviews
1 - Terrible 4%

4.2/5

Cleanliness

4.3/5

Staff & service

3.7/5

Amenities

3.8/5

Property conditions & facilities

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2021

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

1/5 Terrible

Stayed 2 nights in Feb 2021

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
When I got to the hotel on time for check in it was being renovated over so I didn’t get to go in this hotel so basically I completely got my money taken from you guys.
Stayed 1 night in Feb 2021

1/5 Terrible

Stayed 1 night in Feb 2021