Ratings based on 680 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel in Manhattan

Posted Aug 26, 2015
Excellent hotel Excellent staff Excellent location
5 out of 5
Recommended
for Everyone
by A verified traveler from Israel

Good hotel in NYC

Posted Aug 17, 2015
Good hotel ,big rooms, fits for family, very helpfull stuff, nice and quite area. Internet in the loby is free. Nice kitchen in the the room is helpfull for family.
Comment from EPC
Aug 20, 2015 by E Timmons, GM, EPC
Thank you for your review. We appreciate your comments and are happy to hear that you enjoyed your stay with us. Please come back to see us again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in a good place

Posted Aug 17, 2015
All was Excellent now i know where i am gonna stay for my next trip to New York
Comment from EPC
Aug 20, 2015 by E Timmons, GM, EPC
It is wonderful to hear that we have a new loyal guest. We look forward to welcoming you back in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel pratique. A porté de toutes les distraction.

Posted Aug 17, 2015
Très agréable séjour accueil super. Nous avons adoré nos vacances à New York.
Comment from Hotel Management
Aug 20, 2015 by E Timmons, GM, Hotel Management
Thank you for choosing to stay with us during your stay in NYC. We look forward to welcoming you back in the future.
2 out of 5
Recommended
for Everyone
by A verified traveler

Trop cher par rapport au confort proposé

Posted Jul 31, 2015
Pros: Le personnel . à l'écoute et au service du client
Cons: Voir ci-dessus.
Location: Parfait positionnement pour visites
Bâtiment et chambre un peu vieux, nécessitent un petit ré aménagement. donc trop cher pour son prix de 2350 dollars pour 4 nuites.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to good places

Posted Jul 15, 2015
The hotel location is very good, close to good stores, restaurants (especially for breakfast) and the metro
Comment from Hotel Management
Aug 1, 2015 by GM, Hotel Management
Thank you for your comments and your recent stay with us. We appreciate that our location is ideal for many travelers and look forward to having you back as our guest soon. Thank you- Ed Timmons, GM
2 out of 5
by A verified traveler

Fix the toilets!

Posted Jul 12, 2015
all around excellent except toilet didn't flush well even after attempted repair by staff - come on people, toilet repair kit is easy and cheap!
Comment from Hotel Management
Aug 1, 2015 by GM, Hotel Management
Thank you for your comments regarding your recent stay. We do take the maintenance of our property seriously and make every attempt to fix any issues immediately when they are brought to our attention. We look forward to having you back as our guest. Thank you - Ed Timmons, GM
4 out of 5
Recommended
for Everyone
by A verified traveler from Buckinghamshire,England

Nice hotel, close to the heart of New York

Posted Jun 20, 2015
Pros: It was spacious, clean, and stylish
Cons: Service from reception staff and housekeeping could be prompter and more efficient.
Location: Location was central to all major attractions!
The hotel was lovely! When we arrived the reception staff were friendly! We were very good customers since I have family and friends in New York and we were out all day and all evening and hardly stayed at the hotel! On the day of our leaving a simple request as to how to convert my son's bed into a sofa bed since I was expecting my brother and wife to briefly visit to show them the room before we left for dinner took over an hour from reception and several phone calls and visits from my husband to reception to get housekeeping to show us and the task literally took a minute! Not at all happy with the service from reception since we spent a lot of money on accommodation that we hardly used and I also had an empty apartment on riverside gardens{my brother's} that we could have stayed at! As a goodwill gesture the manager agreed to refund half a day's cost which we are waiting for!
4 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted May 26, 2015 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 25, 2015
Very convenient location and quiet neighborhood. Friendly and helpful staff. Rooms are spacious, especially for NYC, and very confortable.