Ratings based on 1,979 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified traveler from New York, NY

Hotel Central to all sightseeing

Posted Aug 26, 2015
Pros: The cleanliness and welcoming atmosphere
Location: Location was ideal central to all our sightseeing, Empire State us around the corner, penn station is near too
On arrival of the Hampton Inn we had a stress free and easy check in! Staff was very accommodating. There was a friendly and welcoming atmosphere. The free buffet breakfast was a hit with my husband, lots of variety too.
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Central location - pleasant staff

Posted Aug 23, 2015
Pros: The location of this hotel is ideal.
Cons: The cleaners using the only 2 lifts at peak times didn't help with the often long waiting times.
Location: Walking distance to Broadway, Times Square, Empire State and and Rockefeller buildings, Central Station, Madison Square Garden, 5th Ave etc.
This hotel is extremely central on Manhatten meaning that most of the places the average tourist will want to visit are in easy walking distance and if you don't want to walk there are plenty of subway stations close by. The rooms are small but this is a common feature in NYC and my only other criticism is the length of time we sometimes had to wit for a lift - but that's not really that big a deal. The staff were extremely polite, friendly and helpful and we were able to leave our bags after checkout to give us longer in the city. The breakfast was fine - standard fayre with the usual selection and different hot options each day.
5 out of 5
Recommended
for Everyone
by A verified traveler from New-York

Hôtel bien sous tout rapport.

Posted Aug 18, 2015
Hôtel bien tenu, personnel avenant et sympathique. Petit-déjeuner : salle un peu petite entre 8h30 et 9h30 mais produits abondants et variés.
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel agradable. Buena relación calidad precio

Posted Aug 17, 2015
Hotel totalmente recomendable. Solo una queja: en la habitación no hay sitio para dejar las maletas, asi que las tienes que tener en el suelo molestando el paso. Desayuno muy correcto. Café y agua durante todo el dia.
5 out of 5
Recommended
for Everyone
by A verified traveler from montgomery, al

Great location and staff

Posted Aug 12, 2015
Location was great, walking distance to MSG, subways, and "R" 24 hour market/ restaurant RIGHT across the street! We ate something from there every day! Great hampton complimentary bfast, great staff. Hotel room a little smaller than normal Hampton, but in NYC we were expecting that! We WOULD definitely recommend to anyone!
5 out of 5
Recommended
for Everyone
by A verified traveler from Montreal, QC

Great staff, very professional. Fantastic hotel.

Posted Aug 8, 2015
Excellent customer service; great staff with the utmost professionalism; very good, full breakfast every morning; 10 min walk to Times Square. I would definitely go back to this hotel and absolutely recommend it.
4 out of 5
Recommended
for Families
by A verified traveler from hautes alpes

hôtel bien situé pour visiter NY, petit déjeuner v

Posted Aug 7, 2015
Pros: situation petit déjeuner, boissons à disposition même le soir à 23h personnel souriant à l’accueil mais VOL dans la chambre
Cons: literie trop molle, un placard de plus, climatisation indispensable mais bruyante
Location: chelsea, tt proche de l'empire state
hôtel bien situé : arrêt de bus depuis l'aéroport à moins de 5 mn à pieds, permet ttes les visites à pieds ou en métro chambre correcte (1 petit placard, dc trop juste pour 3 ou 4) literie moyenne sdb : bien petit déjeuner copieux varié (salade de fruits frais, gaufres à cuire, .. ) à disposition en permanence boissons chaude et froide, pomme, cookies.. ATTENTION : VOL ds les bagages : 2 vêtements, 30 euros et une petite chaîne oubliés ds une petite poche intérieure d'une pochette ds une valise... dc fouille poussée, la veille de notre départ...
5 out of 5
Recommended
for Everyone
by A verified traveler from South Carolina

Close to Times Square

Posted Aug 3, 2015
Cons: Ice machine should be away from customers rooms.
We were able to walk to Times Square, Broadway musical theaters, Empire State Building, etc. My kids, 13 years old and 16 years old, did not complain walking 15 minutes. If you do not want to take metro to go to Times square, this hotel is for you. It was quiet in the evening. Very clean. Tiny room without enough space to open your suitcase. The only problem we had was the ice machine outside our room. Some people came to get ice in the middle of night, and the it was loud.
4 out of 5
Recommended
for Families
by A verified traveler

Location was exactly where we needed it to be!!

Posted Aug 2, 2015
Great location - right near MSG which was important to us. The staff were friendly upon check in and gave is the required information we needed. The rooms were very small - we knew it was NYC, but still thought they were smaller than we expected! No hassles with the Hotel in general - would stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 31, 2015
Noisy streets! That's It I have nothing else to say.