Ratings based on 2,456 Verified Reviews

4.2 out of 5
88% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from near newark airporr

Decent for a 1 night forced layover. Hotel is date

Posted Apr 19, 2017
Dirty elevators. Dated hotel. Smells funny dirty carpets. Nice staff
4 out of 5
Recommended
for Everyone
by A verified traveler from Jacksonville, Fl

Hotel was nice and convenient.

Posted Mar 19, 2017
Everything was fine, but pillows were horrible! Very uncomfortable..
1 out of 5
by A verified traveler from Upstate NY

Close to Event, good front desk, crappy room

Posted Mar 4, 2017
I had booked the room through Expedia and even thought I double checked my dates, they still put it in their system as later in the month. Realized their mistake about an hour later when I printed my itinerary. I called Expedia and they called the hotel to make sure they had the 2 queen nonsmoking room I had booked available and they did, so Expedia modified my reservation for the correct day... Last night. Well, needless to say, when I got to the hotel there was no reservation for me even though I received an email saying it was updated successfully. They did have a room, King bed nonsmoking for FIVE PEOPLE! The carpet in the room was disgusting, the sheets on the"pull out sofa" (which was basically a mat on a broken frame) was questionable as the flat sheet was in a ball in the middle of the mattress. I was exhausted at the end of my trip, already annoyed that we were Cramped in this tiny room with 5 people that I just said screw it and managed. The front desk agents were great however and they were the only bright side to this $160 disaster. We travel to NJ for cheer competitions 5-6 times a year and will not stay here again.
3 out of 5
by A verified traveler from Boston, MA

Could be better

Posted Feb 15, 2017
Pros: It is convenient to the airport and train station.
Cons: Cleanliness.
The hotel is a quick shuttle ride from Newark airport and Amtrak, and there is a shuttle every half hour. This makes it a very convenient place to stay. The staff were friendly and helpful. My biggest concern was the cleanliness. The linens seemed fine and the bathroom surfaces were pretty clean, but there were several places on walls and lampshades where it appeared that insects had been killed and not cleaned up. Then I noticed more dead bugs visible in the lamp on the bathroom ceiling...this definitely made the place feel creepy and would make me reluctant to return.
3 out of 5
Recommended
for Everyone
by A verified traveler

Bath Room

Posted Jan 22, 2017
Pros: Staff very helpful and the shuttle driver was very helpful
Cons: making sure the shower works
The shower was a problem. The water barely came out. My flight was very early and was unable to shower properly
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 18, 2017 on Hotels
4 out of 5
by Rosa

Posted Jan 17, 2017 on Hotels
In the way for next day flight
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 16, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 14, 2017
Usual Hampton Inn, clean rooms, good coffee, breakfast ok.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 8, 2017 on Hotels