Posted Mar 21, 2017
My experience for nice, for the most part. The only issue I had, beside the tiny room, which is to be expected in mid-town Manhattan, was the rude desk clerk during our checkout. They had obviously given me wrong information regarding parking and the desk clerk made me feel as though I was trying to get over for $25/night for the two night stay. I drive am MB C300. $50 was not an issue for me. It was the principle. I was quoted one amount and they tried to charge me another, and the desk clerk didn't even apologize. She said they would honor the quote I receive, but I later realized that they only honored it for one of the days. They charged me the higher amount for the subsequent day. Very rude, condescending and unprofessional!