Comment from Hotel Management
Oct 6, 2016 by SufianU, Hotel Management
Thank you for taking a moment to share your experience. We are glad to know that we were able to accommodate you upon your early arrival. However, we sincerely apologize for any difficulty you experienced with the WiFi. We wish we had been aware of this issue prior to your departure so we could have had our IT team remedy it for you. We greatly appreciate your feedback, and we hope you will choose to stay with us again on your next trip to NYC.