Clean and comfortable but charges for everything.
Posted Sep 8, 2016
I called earlier the day to notify the clerk that I will be checking in late (after midnight) seeing that I was driving from Maryland. I arrived at 3:15 AM and it took almost half an hour to be checked in. On checking out I was told that the card I used to check in was declined. I then used another card to settle my account. when I contacted my credit card company to find out why my card was declined. I was told that there was already a charge transaction by the same merchant, Hilton had not only charged my card the room rate but they also put an additional room rate hold for incidentals. When I called them to inform them that my card was charged, they said they would put it back but it would take 5 to 10 business day for the money to go back on my card, and that is how it works. The other reason I wont stay there again, they charge for everything. the only thing free was the wi-fi. There was no complimentary breakfast, or parking, and I feel the breakfast was way too expensive. The paid parking had no guarantee that you would have a space when you get there. I have stayed at hotels with much lower rate and parking was free and breakfast was free. I don't think I would stay at that hotel again and wouldn't recommend it to anyone.