Ratings based on 870 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
82% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Boston, MA

close to airport, right off highway

Posted Jul 19, 2016
Pros: clean, conveneience
Cons: nothing
Location: not sure
easy to get to. staff very accommodating, traveled with newborn 7 weeks old. room was ready early. breakfast in the morning was quick and delicious. used room service at night, very convenient. room was spacious, clean, and comfortable
1 out of 5
by A verified traveler from Alameda, CA

Horrifying experience - STAY AWAY

Posted Jul 11, 2016
I honestly can't believe this is a Hilton and will post a complaint with them as well. I showed up after 9 hours of traveling close to midnight to learn that the non-smoking double room I booked was a smoking room. The manager was very unhelpful, indicating that that was all she had and for a long time tried to convince it wouldn't "be that bad." I was traveling with two children. I ended up taking a queen room and sleeping on the floor. When I asked them for additional bedding, they sent up a set of sheets, a thin comforter, and one pillow to sleep on the floor. The room was small and cramped, so there wasn't really floor space to sleep on, the bathroom smelled awful, and I wanted to bathe when I left. Then, to make even worse, the maid knocked on the door at 8am to ask when we were leaving when checkout happens at noon. Especially frustrating is that I picked this hotel because it had a double room available and paid twice what I would have paid at higher-rated hotels that had only queen beds available. So, I paid twice as much for beds I didn't get and had a horrible experience.
4 out of 5
by A verified traveler from uk

Airport hotel very close to JFK

Posted Jun 9, 2016
Very nice hotel close to the airport terminal offering a free pickup and transfer back to the airport terminal
4 out of 5
by A verified traveler

Nice hotel

Posted May 4, 2016
Great room, perfect for what I needed. Comfortable room.
3 out of 5
by A verified traveler

Hay mejores opciones!

Posted Apr 30, 2016
Pros: La cercanía con el JFK
Cons: mejorar sus precios, hacerlos mas competitivos!
Location: solo esperar a que salga tu vuelo!
La relación precio-calidad no me parece correcta! es un hotel muy caro para los servicios que ofrece! si estás en una situación de apremio, te sugiero no desesperarte y buscar mejores opciones!
4 out of 5
by willonda from Aiken

would stay again!

Posted Apr 28, 2016 on Hotels
great stay! Staff was friendly and helpful. Rooms very clean!
5 out of 5
by Brandi from North Hollywood, CA

Comfortable Room!

Posted Apr 28, 2016 on Hotels
Much better than the hotel I stayed at in Manhattan... got stuck an extra night due to flight issues so decided to stay here. Loved the room... very comfortable. The front desk customer service was great! She was very helpful. Overall a great stay!
5 out of 5
by Andrea

This traveler left a rating score only Posted Apr 27, 2016 on Hotels
3 out of 5
by Khalid

Posted Apr 27, 2016 on Hotels
Not welcoming staff .
4 out of 5
by A verified traveler from Albuquerque, NM

Nice for a quick stay over

Posted Apr 24, 2016
Pros: Close to airport and has a free shuttle to get you back and forth to airport.
Flew into JFK for an overnight and this was the best priced hotel I could find. Staff was friendly and helpful. Needed a handicapped accessible room and they had one and provided a wheelchair to use while we were there. Very nice.