Ratings based on 6,240 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect location!

Posted Feb 5, 2016
I was very impressed with this hotel. The location was perfectly close to Times Square. Having worked in hotel management I know what to appreciate and what to expect from hotel establishments. The room was very clean, nice sized with a great view! What made this hotel exceptional was the staff. From check in to check out the staff was very attentive and friendly. Many times staff took the initiative to approach us when it was obvious we were struggling with common tourist issues. One staff stood out above the rest, Donald! Every day a genuine smile and joy which reflected in his interactions with guest and his willingness to go the extra mile. It is often the staff who have the power to make or break a guest experience. Our experience was definitely enhanced by the staff!
5 out of 5
Recommended
for Everyone
by A verified traveler from hamilton, on

Girls weekend to celebrate 16th birthdays!

Posted Feb 3, 2016
Great location to the subway (literally right across the street). Easy walking distance to Times Square and theatres. Next door to starbuck's, grocery store and pharmacy. Hotel staff very helpful. Didn't get charged for them to hold our luggage late on our last day. Had a room with2 Queen beds, size of the room was fine for the 4 of us. Free wifi, Microwave, coffee maker and fridge made the room convenient.
4 out of 5
Recommended
for Everyone
by A verified traveler from Trinidad and Tobago

Easy hotel perfect for our needs.

Posted Feb 1, 2016
Pros: The services available e.g. free WiFi, free local calls, coffee and tea in the room etc. The staff was very helpful and friendly
Cons: There were some issues of infrastructural wear and tear, possibly because of the rapid turnover of guests.
Location: An excellent location close to the C&E trains and I block away from the 1 train which is useful. Many coffee shops and delis in the area.
This was a comfortable hotel, good value for money. There were street noises but nothing that was overly disturbing..
4 out of 5
Recommended
for Everyone
by A verified traveler from Chemnitz

Sofort wieder

Posted Feb 1, 2016
Pros: Zimmer und Lage
Location: sehr zentral,Rockefeller Center,Times Square,Empire State Building,Macys
Super Lage, 5 min.zum Times square,viele Attraktionen in der Nähe zu Fuß erreichbar,sehr großes schönes Zimmer mit tollen Ausblick,Kofferraum vorhanden,Personal freundlich, Gerne sofort wieder, sehr zu empfehlen
4 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Perfect hotel for location and quality

Posted Feb 1, 2016
Loved location. Very nice hotel. Great price for classy hotel. Great accommodating always wanting to help staff.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice!

Posted Jan 31, 2016
Great room. Great staff. Great location. Booking it through Expedia saved me a lot of money.
4 out of 5
Recommended
for Everyone
by A verified traveler

Hôtel en plein times square

Posted Jan 27, 2016
Cons: Le seul bémol est la douche qui dispose d'un pomo fixe pas très pratique car nous ne pouvons pas choisir la puissance du jet.
Bon hôtel niveau rapport qualité/prix Il est très bien situé, en plein Times Square, et proche du métro. Les chambres disposent d'un frigidaire, d'un micro onde et d'une machine à café/thé. Elles sont spacieuses, confortables et propres. Le seul bémol est la douche qui dispose d'un pomo fixe pas très pratique car nous ne pouvons pas choisir la puissance du jet. Je recommande cet hôtel.
5 out of 5
Recommended
for Everyone
by A verified traveler from long island, ny

Close to broadway

Posted Jan 25, 2016
Stayed here with my family during the blizzard of 2016. Theater district closed for the storm and we were stranded in the city. Staff was great. Restaurant stayed open. Would stay here again
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 22, 2016
Sehr modernes Hotel in Top Lage. Alle zentralen Sehenswürdigkeiten incl. Central Park sind zu Fuß erreichbar. Nur Richtung Brooklyn Bridge und Freiheitsstatue braucht man die Metro.
4 out of 5
Recommended
for Everyone
by A verified traveler from Philadelphia, PA

Posted Jan 19, 2016
Pros: excellent location - walking distance to everything, free Starbucks coffee in lobby in the morning, free wi-fi, hotel gym, very comfortable bed
Location: Around the corner from Broadway and tons of theaters nearby
Stayed for two nights this past weekend - My ten year old daughter and I came to NYC to see "Matilda" at the Shubert Theater and visit the AG store. We loved this hotel and would stay again. Everyone was friendly and it was very convenient to all the places we wanted to go. We went across the street to the 24 hour diner for breakfast and it was good food. Bed was very comfortable. Heard the rumbling of teh subway since we were on the 2nd floor but it didn't bother our sleeping at all.