Ratings based on 7,020 Verified Reviews

4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Hong Kong

Nice hotel

Posted Jun 15, 2017
Great location. Good value for a hotel in Times Square area.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

A great place to stay in Times Square

Posted Jun 9, 2017
Pros: Proximity to all facilities - supermarkets, shops, restaurants, subway stations, Broadway shows,...etc
Location:
Conveniently located near the hub of activities in Times Square. Close to a variety of restaurants located at Restaurant Row and within walking distance of all facilities. Subway stations, which offer access throughout Manhattan, are situated within close proximity to the hotel. Staff were very accommodating and are prepared to do anything to please. The cleaning maids were very efficient and ensured that we were always comfortable. Eighth Avenue, where the hotel is located, is a very busy place. We requested a room on a higher floor and found no issues with noise. We stayed at the hotel for a period of two weeks and overall it was a very positive experience.
5 out of 5
Recommended
for Everyone
by A verified traveler

Daughters high school graduation trip

Posted Jun 5, 2017
We had a great stay. The hotel is in a great location in Times Square. The hotel is clean and the staff was attentive to correct any issues that we had. Would definitely stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Y

Location

Posted Jun 4, 2017
Location is perfect...easily walk to Central Park and Times Square. Easy access to subway to go to all tourist spots including Coney Island. Walgreens across the street and a great place to sit outside and eat a fresh sandwich right down the street. Convenient!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel. In a great spot.

Posted May 23, 2017
Close enough to everything but away from the noise. In a great spot. Hotel staff were very friendly and helpful. Would definatley recommend this hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Alabama

Posted May 20, 2017
Safe and convenient location... can walk to several major attractions and subway nearby. Rooms were clean and spacious. Cafe across the street had a good breakfast and offered a discount if you stayed at this hotel. Grocery store across the street.
3 out of 5
by A verified traveler from P

Noise

Posted May 19, 2017
I stayed in room 207, next to a "mechanical room". There wee man-made noises like dropping stuff on ground or knocking on walls all night. Frequently waken up by the noises.
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Staff took this from a 3 to 4 star review

Posted May 18, 2017
Pros: Staff + location.
Cons: Double glazing on the windows?
Location: Great for Times square, lots of subway lines and plenty of bars / restaurants. Not too far from Central park either.
Location was excellent for shows / Times sq. Room small, little noisy and nothing special design / comfort-wise. Plus was the coffee machine, though the biggest plus were the staff. Without exception they were polite and practical. Restaurant was being refurbished, though plenty of options nearby.
3 out of 5
by A verified traveler from B, Rochedter, NY

Its ok, misleading.

Posted May 15, 2017
This hotel is not on Times Square, it's about a block away. There is no restaurant or bar in the hotel. We stayed for 3 nights, the in room coffee maker was not restocked for coffee after the first night. Beware of the hotel valets that will call you a cab. They will put you in the black taxi company which is more expensive that the regular taxi service. The beds were comfortable. Overall, it was ok, would not stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 11, 2017
Pros: The hotel is smaller than the other Hilton Garden Inns in Manhattan so you didn't feel crowded or fighting to get an elevator.
Location: The 8th Ave location was ideal from the standpoint of having less pedestrian traffic than on Broadway or 7th Ave especially with access to the subway.
Excellent location in the theater district within walking distance of the subway and Broadway theatres. Rooms had refrigerator and microwave which came in handy after purchasing snacks and ready made meals at a food emporium less than a block away.