Ratings based on 1,790 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from New York
Excellent staff and good location.Posted Nov 26, 2015
Pros: Friendliness and helpfulness of staff. Location right next to a subway station.
Cons: A few cookies with the tea and coffee in reception would be an added bonus.
Location: TriBeCa is a good location. Easy to get both uptown and downtown on the E subway line.
Hair dryer in room not working when we arrived. Mentioned it at reception and they immediately supplied a replacement. Good to have tea and coffee making facilities in the room and free tea and coffee in reception.
for Everyoneby A verified traveler
Great Hotel with great locationPosted Nov 23, 2015
I have nothing bad to say about this hotel! Staff was incredible, room was great, and perfect location!
for Business Travelersby A verified traveler from 日本
ビジネスにも観光にも使えるホテルPosted Nov 20, 2015
for Everyoneby A verified traveler from Tarpon Springs, Florida
very pleasedPosted Nov 15, 2015
Location: Soho, Little Italy, China town, 911 memorial, Washington Square Park, we walked to all.
Hotel location was excellent proximity to subway stop and we were able to walk to many things, 911 memorial, Washington Square Park, Soho, Little Italy, and China town. Hotel Staff were so friendly, room was a great size as well. We ate breakfast at Tribeca Bagel around corner on Canal.
for Everyoneby A verified traveler from new york
Super bien placé entre Soho et TribecaPosted Nov 9, 2015
Bonne adresse pour un rapport qualité prix moyen pour NYC , sachant que les hôtels sont chers à NYC . Zone très mode de Down Town avec Greenwich aux portes. Plein de super restos. Toutes les lignes de métro passent dans la zone.
for Everyoneby A verified traveler from Panama
Good hotel!, terrible restaurant service.Posted Nov 7, 2015
Great location and service. Terrible service at the restaurant (dinner time).
for Everyoneby A verified traveler from Minneapolis, MN
Moderately priced hotel near soho and west villapePosted Nov 2, 2015
Large clean room. Super friendly staff, free coffee and tea all day. Clean and comfortable...and we're pretty picky. You cannot go wrong with this hotel for its proximity to soho and west village for the price and general awesomeness. Train is one block away to get uptown in 15 minutes. Nice neighborhood with fun restaurants very close in all directions. Great restaurant attached to the hotel too! We'll definitely look at this place for our next annual visit!
for Everyoneby A verified traveler from Cali
great location and great staffPosted Nov 1, 2015
We are from Cali and didn't know NYC very well. We went for a week long academy and this hotel was perfect. The staff was very helpful. The room was clean and comfy. I called the front desk for a feminine product and they didn't have any and everywhere around was closed at that time. The front desk had some delivered to my room with in 30minutes. They are better than the 3.5 stars they are given. Thank you!
by A verified traveler
Not the experience I expectedPosted Oct 22, 2015
We checked in late (after calling ahead weeks before to alert them) and were placed in a room that was not what we paid for. It was terrible. The lock on the door didn't work. The thin sheer curtains didn't block out the street lights (we were at street level) and every time the AC/fan came on the curtains blew up. The room was in general disrepair. The mattress quality was terrible. In the end, the hotel manager did the right thing and allowed me to check out early. Still, I was very disappointed given the supposed legitimate positive reviews.
for Everyoneby A verified traveler from Pittsburgh PA
Great Staff, Location, Room Size!Posted Oct 20, 2015
Pros: Excellent staff.. Comfy Beds and Pillows... Great location for 9/11 Memorial and Statue of Liberty
Cons: We don't have a complaint about anything.
Location: Close to 9/11 Memorial, Statue of Liberty Ferry, A-C-E Subway lines. Great shopping in SOHO. Easy walk to Chinatown and Little Italy
This was a great hotel!! FREE WiFi!! The Staff was outstanding (even offering us free bottled water) We were able to check in early and it was fast! I requested a room with a view (initial request was for room 630...) We were given room 323... it was an excellent room. The beds were very comfortable as were the pillows. The noise from the street was occassionally very loud but hey... it's NYC!! The A-C-E Subway lines are literally right outside the door... very convenient & safe! My daughter (11) and I stayed here for a long weekend and we couldn't have been happier!