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Holiday Inn Express - New York City Chelsea, an IHG Hotel

Photo gallery for Holiday Inn Express - New York City Chelsea, an IHG Hotel

Exterior
Property amenity
Dining
Lobby lounge
Free toiletries, hair dryer, towels, soap

Overview of Holiday Inn Express - New York City Chelsea, an IHG Hotel

UNESCO Sustainable Travel Pledge

Holiday Inn Express - New York City Chelsea, an IHG Hotel

2.5 star property

7.8/10 Good

Popular amenities

  • Free WiFi
  • Breakfast included
  • Pet friendly
  • Air conditioning
  • Gym
  • Business services
Map
232 W 29th St, New York, NY, 10001

Explore the area

  • Popular LocationEmpire State Building11 min walk
  • Popular LocationBroadway14 min walk
  • Popular LocationTimes Square15 min walk
  • AirportNew York, NY (JFK-John F. Kennedy Intl.)54 min drive

Room options

About this area

New York

Holiday Inn Express - New York City Chelsea, an IHG Hotel is located in Manhattan, a neighborhood in New York, and is near a metro station. The area's natural beauty can be seen at Central Park and Bryant Park, while American Dream and Bronx Zoo are popular area attractions. Looking to enjoy an event or a game? See what's going on at Madison Square Garden or Barclays Center Brooklyn. Guests love the hotel's location for the sightseeing. It's also convenient to public transportation: 28 St. Station (7th Av.) is 3 minutes by foot and 34 St. - Penn Station is 6 minutes.
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Map

What's nearby

  • Madison Square Garden - 5 min walk
  • Empire State Building - 11 min walk
  • Broadway - 14 min walk
  • Times Square - 15 min walk
  • Bryant Park - 17 min walk

Getting around

  • 28 St. Station (7th Av.) - 3 min walk
  • Penn Station - 4 min walk
  • John F. Kennedy Intl. Airport (JFK) - 54 min drive

Restaurants

  • Mustang Harry's - 2 min walk
  • Walter's Bar - 2 min walk
  • Mission Nightclub - 4 min walk
  • The Triple Crown Ale House & Restaurant - 2 min walk
  • Haymaker Bar and Kitchen - 1 min walk

About this property

Holiday Inn Express - New York City Chelsea, an IHG Hotel

Eco-friendly hotel near Madison Square Garden
Holiday Inn Express - New York City Chelsea, an IHG Hotel is located close to Empire State Building and Times Square, and provides free to-go breakfast, a terrace, and a gym. Free in-room WiFi and a business center are available to all guests.
You'll also enjoy perks such as:
  • Self parking (surcharge), an elevator, and smoke-free premises
  • Multilingual staff, luggage storage, and outdoor furniture
  • A TV in the lobby, coffee/tea in the lobby, and a 24-hour front desk
  • Guest reviews speak highly of the proximity to public transit
Room features
All 228 rooms have comforts such as air conditioning, as well as perks like free WiFi and safes.
More amenities include:
  • Bathrooms with free toiletries and hair dryers
  • 49-inch flat-screen TVs with premium channels
  • Coffee/tea makers, desks, and phones

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

English, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60Ā°C/140Ā°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 55 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Multilingual staff

Business services

  • Business center

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

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Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 70 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay
  • Destination fee: USD 17.21 per accommodation, per night. This fee does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 55.00 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Express Madison Garden
Holiday Inn Express Madison Square
Holiday Inn Express Madison Square Garden
Holiday Inn Express Madison Square Garden Hotel
Holiday Inn Express Madison Square Garden Hotel New York
Holiday Inn Express Madison Square Garden New York
Madison Square Garden Holiday Inn Express
Madison Square Holiday Inn Express
Holiday Inn Express New York City Chelsea Hotel
Holiday Inn Express New York City Chelsea
Holiday Inn Express

Frequently asked questions

Is Holiday Inn Express - New York City Chelsea, an IHG Hotel pet-friendly?

Yes, this property allows dogs with a maximum weight of up to 70 lbs per pet. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Holiday Inn Express - New York City Chelsea, an IHG Hotel?

As of Mar 26, 2023, prices found for a 1-night stay for 2 adults at Holiday Inn Express - New York City Chelsea, an IHG Hotel on Mar 30, 2023 start from $194.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Holiday Inn Express - New York City Chelsea, an IHG Hotel?

Self parking is available for USD 55.00 per night.

What time is check-in at Holiday Inn Express - New York City Chelsea, an IHG Hotel?

Check-in is from 3 PM - midnight.

What time is check-out at Holiday Inn Express - New York City Chelsea, an IHG Hotel?

Check-out is at 11 AM.

Where is Holiday Inn Express - New York City Chelsea, an IHG Hotel located?

Located in Manhattan, this eco-friendly hotel is within a 10-minute walk of Madison Square Garden and 5th Avenue. Empire State Building and Broadway are also within 15 minutes. 28 St. Station (7th Av.) and Penn Station are within a 5-minute walk.

Can I cancel my reservation for free at Holiday Inn Express - New York City Chelsea, an IHG Hotel and receive a full refund?

Yes, Holiday Inn Express - New York City Chelsea, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn Express - New York City Chelsea, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Holiday Inn Express - New York City Chelsea, an IHG Hotel Reviews

Holiday Inn Express - New York City Chelsea, an IHG Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 381 out of 1003 reviews" "
" "10 - Excellent 38%
Rating 8 - Good. 359 out of 1003 reviews" "
" "8 - Good 36%
Rating 6 - Okay. 132 out of 1003 reviews" "
" "6 - Okay 13%
Rating 4 - Poor. 63 out of 1003 reviews" "
" "4 - Poor 6%
Rating 2 - Terrible. 68 out of 1003 reviews" "
" "2 - Terrible 7%

8.2/10

Cleanliness

8.3/10

Staff & service

7.4/10

Amenities

7.7/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Gary

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient located to Madison Square Garden.
Stayed 1 night in Mar 2023

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice and accommodating. Room was clean. The complimentary breakfast had a good selection. Very close to Penn station which was very convenient. Overall a great choice.
Stayed 1 night in Mar 2023

10/10 Excellent

marcela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, great breakfast.
Stayed 3 nights in Mar 2023

10/10 Excellent

Richard Angelo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close and good location.
Stayed 5 nights in Mar 2023

4/10 Poor

Noel

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We had a basement level room which had a very cold floor. There was also a wet spot on the floor by one of the beds and there was a short in the bathroom lighting.
Stayed 3 nights in Mar 2023

10/10 Excellent

Luba

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We liked it . Great location, comfortable beds,nice shower. Breakfast was great
Stayed 3 nights in Mar 2023

2/10 Terrible

William

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
nothing
Stayed 4 nights in Mar 2023

10/10 Excellent

Luba

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything about it except the noisy housekeeping stuff early in the morning šŸ™‚
Stayed 2 nights in Mar 2023

10/10 Excellent

Kavita

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at this property was nothing short of being just superb! Excellent staff, excellent management and top notch cleanliness and service! In all Iā€™m so happy that I chose to stay at this property for my special birthday weekend! Special shout out to the entire front desk staff! Thank you for all the support planning our days in NYC and the special birthday gift that you all left in my room while I was out with my kids!
Stayed 3 nights in Mar 2023

6/10 Okay

Jessica

Liked: Cleanliness, staff & service
I Did not like how small our room was for 4 people
Stayed 1 night in Mar 2023

General hotel information

Reasons to Book
Property Cleanliness & Great Location
Star Rating
2.5
Nearest Airport
New York, NY (JFK-John F. Kennedy Intl.)
Address
232 W 29th St, New York, NY