Holiday Inn Express - New York City Chelsea, an IHG Hotel

Photo gallery for Holiday Inn Express - New York City Chelsea, an IHG Hotel

Featured Image
Balcony
Pillowtop beds, in-room safe, desk, blackout drapes
Pillowtop beds, in-room safe, desk, blackout drapes
Pillowtop beds, in-room safe, desk, blackout drapes

Overview of Holiday Inn Express - New York City Chelsea, an IHG Hotel

Holiday Inn Express - New York City Chelsea, an IHG Hotel

2.5 out of 5

4.0/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Pet friendly
  • Air conditioning
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
232 W 29th St, New York, NY, 10001

Explore the area

  • Popular LocationEmpire State Building12 min walk
  • Popular LocationTimes Square15 min walk
  • Popular LocationBroadway17 min walk
  • AirportNew York, NY (JFK-John F. Kennedy Intl.)22 min drive

Choose dates to view prices

About this area

New York

Holiday Inn Express - New York City Chelsea, an IHG Hotel is located in Midtown, a neighborhood in New York, and is in the city center and near a metro station. The area's natural beauty can be seen at The High Line Park and Bryant Park, while Chelsea Piers and Central Park Zoo are popular area attractions. Consider Hammerstein Ballroom for a night out, and don't miss American Museum of Natural History, a top local attraction. Guests love the hotel's location for the sightseeing. It's also convenient to public transportation: 28 St. Station (7th Av.) is 3 minutes by foot and 34 St. - Penn Station (Fashion Av.) is 7 minutes.

What's nearby

  • Madison Square Garden - 6 min walk
  • 5th Avenue - 9 min walk
  • Empire State Building - 12 min walk
  • Times Square - 15 min walk
  • Broadway - 17 min walk

Restaurants

  • Black Iron Burger — 2 min walk
  • Mexicue — 2 min walk
  • Bagel Maven — 3 min walk
  • Pio Pio Riko — 3 min walk
  • Pizza Suprema — 3 min walk

Getting around

  • Penn Station - 4 min walk
  • 28 St. Station (7th Av.) - 3 min walk
  • John F. Kennedy International Airport (JFK) - 22 min drive

About this property

Holiday Inn Express - New York City Chelsea, an IHG Hotel

Hotel near Madison Square Garden
Close to Empire State Building and 5th Avenue, Holiday Inn Express - New York City Chelsea, an IHG Hotel provides free breakfast, free WiFi, and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • Self parking (surcharge), a 24-hour front desk, and free on-the-go breakfast
  • Luggage storage, a water dispenser, and free newspapers
  • Guest reviews speak highly of the proximity to public transit
Room features
All guestrooms at Holiday Inn Express - New York City Chelsea, an IHG Hotel have comforts such as air conditioning, as well as amenities like free WiFi and safes.
More amenities include:
  • Bathrooms with free toiletries and hair dryers
  • 49-inch flat-screen TVs with premium channels
  • Coffee/tea makers, daily housekeeping, and desks

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 55.00 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM–10:00 AM
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center

Family friendly

  • Laundry facilities

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English
  • Portuguese
  • Spanish

Business services

  • Business center
  • Computer station

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 49-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Dogs welcome
Up to 70 lbs
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay
  • Destination fee: USD 17.21 per accommodation, per night. This fee does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: USD 55.00 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Express Madison Garden
Holiday Inn Express Madison Square
Holiday Inn Express Madison Square Garden
Holiday Inn Express Madison Square Garden Hotel
Holiday Inn Express Madison Square Garden Hotel New York
Holiday Inn Express Madison Square Garden New York
Madison Square Garden Holiday Inn Express
Madison Square Holiday Inn Express
Holiday Inn Express New York City Chelsea Hotel
Holiday Inn Express New York City Chelsea
Holiday Inn Express
Holiday Inn Express New York City Chelsea
Holiday Inn Express - New York City Chelsea, an IHG Hotel Hotel

Frequently asked questions

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 361 out of 976 reviews
5 - Excellent 37%
Rating 4 - Good. 384 out of 976 reviews
4 - Good 39%
Rating 3 - Okay. 130 out of 976 reviews
3 - Okay 13%
Rating 2 - Poor. 45 out of 976 reviews
2 - Poor 5%
Rating 1 - Terrible. 56 out of 976 reviews
1 - Terrible 6%

4.2/5

Cleanliness

4.2/5

Staff & service

3.7/5

Amenities

3.9/5

Property conditions & facilities

1/5 Terrible

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Our room was dirty. We found balls of hair in the floor. Then they came to clean the room and they left a wet towel on top of one of the beds. And the last night I found a roach. Never again. Pay more for a better hotel.
Stayed 4 nights in Nov 2021

2/5 Poor

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very small furnishings. Small bathroom sink with no shelf to put anything (toiletries) on. Squashed bugs on the walls. Bathroom light didn't work, which they came and fixed quite quickly when we asked about it. VERY noisy hotel from rooms above and beside. It's like it was last refurbished in the 70's. We weren't told about room service being available, and there's no "hotel amenities" book; we only found out about it when we overheard another talking to the front desk. The gym was closed because "The city hasn't let us open it yet", but saw nothing on the website to say so. Overall, not impressed at all. More like a 0 or 1 star hotel, for sure.
Stayed 4 nights in Nov 2021

5/5 Excellent

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great location.
Stayed 2 nights in Nov 2021

3/5 Okay

Traveled with partner
Liked: Cleanliness, amenities
lots of smoking on our floor, reported it twice. smoke coming into our room and smoking is a fire hazard
Stayed 2 nights in Nov 2021

2/5 Poor

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I wouldn't waste my time or money!!!!
Stayed 2 nights in Oct 2021