Not impressed in the least. So disappointing in many ways. I strongly suggest this hotel be removed from your hotel offerings. Surprisingly bad service by uncaring, inattentive staff. In no way represented our previous stays with IHG. Furious at being refused paying in cash. Specifically brought USD to avoid the astronomical exchange and fees. No fridge (needed for medication), no coffee in room, no luggage stand, keys repeatedly not working, breakfast room was so chaotic we couldn't even partake, the list goes on . . .