Ratings based on 473 Verified Reviews

3.9 out of 5
79% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Maine

Moderate for last minute, inexpensive accommodatio

Posted May 16, 2017
Room was clean, staff friendly, lamp didn't work or its outlets. Had to reach behind nightstand to charge electronics.
Comment from Hotel Management
Jun 11, 2017 by Guest Service Manager , Hotel Management
Dear Jess, Thank you for your feedback, we apologize for the issues experienced during your stay, but appreciate your comments so we can ensure other guest do not experience the same issues. We hope to see you again soon so we can provide an even better overall experience.
5 out of 5
by A verified traveler

Clean & Cozy

Posted Mar 13, 2017 on Hotels
Easy check in and check out. Very clean
Comment from Hotel Management
Mar 31, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for leaving us your feedback and we are delighted you had a cozy stay! We look forward to seeing you again soon.
3 out of 5
Recommended
for Everyone
by A verified traveler

The staff

Posted Mar 9, 2017
The staff is doing a good job, apart from missing a wake up call, I have no complaints.
Comment from Hotel Management
Mar 11, 2017 by msorrentinohie, Hotel Management
Dear Guest, Thank you for your feedback and nice comments on the staff's performance. We apologize for the issue with your wake up, but appreciate your comments so we can ensure another guest does not experience the same problem. We hope to see you again soon!
4 out of 5
by A verified traveler

Basic hotel bad website

Posted Mar 5, 2017 on Hotels
The hotel was fine. Hotels.com screwed up my reservation. Will not use it again. Fortunately the hotel worked with me to find a room.
Comment from Hotel Management
Mar 11, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for your feedback, we apologize that you had issues with your reservation. Our hotel does our best to meet and exceed your expectations and preference during your visit. We hope next time we could provide a much better experience!
5 out of 5
by Bill

Posted Feb 28, 2017 on Hotels
Comment from Hotel Management
Mar 14, 2017 by General Manager, Hotel Management
Dear Bill, Thank you for your review, we are delighted to see you ranked us highly and enjoyed your visit. We look forward to seeing you again soon!
3 out of 5
by A verified traveler

hotel carpet looked to old

Posted Feb 15, 2017 on Hotels
bed was a double bed istead of kind wen asked they said these r their king beds 2 people cant sleep on it over all not satisfied next time wont take this hotel
Comment from Hotel Management
Feb 18, 2017 by General Manager, Hotel Management
Dear guest, We want to extend a sincere apology for the issues experience during your visit. We try our absolute best to meet and exceed your request and expectations and apologize we were unable to provide this. Our property is 7 years old so we will be remodeling soon, but for now we keep all our rooms and public areas clean and as up to date as possible. We hope that you would consider giving us a chance to prove we can provide a better experience for you. Best, Maria Sorrentino Guest Service Manager
5 out of 5
by A verified traveler

Posted Jan 31, 2017 on Hotels
Prefect
Comment from Hotel Management
Feb 4, 2017 by General Manager, Hotel Management
Thank you for your feedback, we are delighted to hear you had a perfect stay!
4 out of 5
by Nora J.

Posted Jan 31, 2017 on Hotels
Comment from Hotel Management
Feb 4, 2017 by General Manager, Hotel Management
Dear Nora, Thank you for your feedback, we are glad to see the high rating you gave us and hope you enjoyed your experience with us.
4 out of 5
Recommended
for Everyone
by A verified traveler from Gansevoort,NY

Overnight before s track meet

Posted Jan 10, 2017 on Orbitz
This hotel was easy to find, priced right and only 10 minutes from the Ocean Breeze Athletic Complex. The employees were very friendly and helpful.
Comment from Hotel Management
Jan 14, 2017 by Guest Service Manager , Hotel Management
Dear Andrea, Thank you for taking the time to leave us your feedback. We are glad to hear our location and staff contributed for a great stay! Our location is only a short distance off the highway from the Ocean Breeze Track
2 out of 5
by A verified traveler

Middle of nowhere and tiny room

Posted Dec 31, 2016 on Hotels
Would never stay there again
Comment from Hotel Management
Jan 5, 2017 by General Manager, Hotel Management
Dear guest, We want to extend a sincere apology that you were not satisfied with our location and rooms during your visit. Unfortunately, because we are a New York City property we are limited to standard sizes which are very small and our staff is always willing to help find out accessible transportation options from our location to accommodate any travel needs. Thank you for your feedback.