Great view from the Manhattan Suite
Posted Aug 1, 2016
We were upgraded to the Manhattan Suite from 2 queen beds. Awesome view of the city, but the giant windows are overkill, and the 2 balconies too small to use, all that space as 1 would be fine. The space of the suite is wasted unless you have tons of stuff with you. A 2nd bed would be better than the sofa-bed. Meanwhile, it was a median US Hotel in terms of "luxury", staff are great though, didn't get to try the restaurant but looking in from the computer it looked pretty appetizing, and it was definitely crowded on Sat. night.
Comment from Hotel Management
Aug 8, 2016 by Carolina Tafur - Front Office Manager, Hotel Management
Thank you for taking the time to share your stay experience with us. We appreciate your kind words about our staff. We are very sorry to hear the room you were provided with did not meet your expectations. Please accept our sincerest apologies, we hope to have to opportunity to have you stay with us again next time you come to NYC.