Ratings based on 1,326 Verified Reviews

4.2 out of 5
95% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel 20 minute subway ride to Times Square

Posted Jun 6, 2017
Booked this hotel due to it was reasonable priced. Quite safe neighborhood 10 minute walk to subway and only a 20 ride to Times Square. Staff was polite and accommodating with my early check in and late check out request. Good hotel for the price
Comment from Hotel Management
Jun 6, 2017 by Carolina Tafur - Front Office Manager, Hotel Management
Thank you for taking the time to share your stay experience with us. We are glad you enjoyed your stay and took advantage of our great location central to transportation and attractions. We'd love to have the opportunity to welcome you once more!
4 out of 5
Recommended
for Everyone
by A verified traveler from london

Nice Hotel close to tube stations

Posted Jun 3, 2017
Pros: Efficient roomy accommodation
Location: We did not find much in Long Island City but Lexington Ave/Central Park were 10 minutes door to door
Whilst not on Manhattan Island this hotel allowed very easy access. The staff were very helpful, even the maintenance man, who went out & persuaded a resting cab driver to take us to the airport.
Comment from Hotel Management
Jun 6, 2017 by Carolina Tafur - Front Office Manager, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback.
5 out of 5
Recommended
for Everyone
by A verified traveler from S

Gem in Long Island City

Posted Jun 3, 2017
The front staff were very accommodating to me - the room was great - everything clean - the room on the ninth floor that I had was awesome with the panoramic windows - great view of the city - subway a block up the road - not a fan of the separate restaurant pay for your own breakfast yada yada but whatever - I went to Midtwon for food - brought back to room - would stay here again.
Comment from Hotel Management
Jun 6, 2017 by Carolina Tafur - Front Office Manager, Hotel Management
Thank you for taking the time to write a review about your stay with us. We are hospitality professionals who pride ourselves on delivering world class experience and we are thrilled to hear we accomplished this with you. We greatly appreciate your kind words about our staff, I will make sure to share this wonderful review with them.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco

Good Hotel at a reasonable price for New York.

Posted May 19, 2017
Pros: We liked the location, the price, the room, and the staff. The single queen bed room is adequately sized for two people.
Cons: The room did not have enough drawer space if you were staying for more than a couple of days. The breakfast buffet did not look appealing.
We stayed here for a week while we visited museums and other sights in Manhattan. There is an elevated train station two blocks away. The train becomes a subway line in Manhattan and goes to the south end of Central Park where it connects to other subway lines. This is less expensive than staying in central Manhattan, and about 15 minutes away. Be warned that the trains are crowded at times and you may have to stand. Also most of the stations do not have escalators or elevators so you will have to climb quite a few stairs. The area around the hotel is under development with much construction going on, but our room was well insulated and quiet. The staff is very helpful. There are only a couple of restaurants within walking distance, but you will want to eat in Manhattan anyway.
Comment from Hotel Management
May 22, 2017 by holidayinn, Hotel Management
Dear Harold, Thank you for your 4-star review. We are delighted that you enjoyed your stay with us. We hope that you will be back to visit us in the near future. Warm regards, Cathy Pascale General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from michigan

Great location just outside of Manhattan

Posted May 10, 2017
Few stops from central park on subway, 15 min ride to times square. Very clean, newer facility. Highly recommend for a cheaper alternative to Manhattan
Comment from Hotel Management
May 12, 2017 by holidayinn, Hotel Management
Thank you for your 5 star review on Expedia. We are delighted that you enjoyed your stay with us. We hope to have the opportunity to welcome you back in the near future. Thank you, Cathy Pascale General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Good deal, convenient location

Posted May 9, 2017
Good choice for my mixed business/leisure trip - much cheaper than Manhattan hotels, but close to several different subway options which made getting to other parts of New York straightforward. My room on the 8th floor was spacious - though the view wasn't of Manhattan, it was of Queens! It's an eccentric area - mostly light industrial and other hotels, but with a couple of great artisan coffee places tucked in nearby sidestreets.
Comment from Hotel Management
May 12, 2017 by holidayinn, Hotel Management
Thank you for your 4 star review on Expedia. We are delighted that you enjoyed your stay with us. We hope to have the opportunity to welcome you back in the near future. Sincerely Cathy Pascale General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from maine

Close to NY city

Posted Apr 26, 2017
The hotel was within minutes from the city and the subway was only few blocks , safe neighborhood and if you want to save money to spend it on something else that's the hotel of my choice
Comment from Hotel Management
May 2, 2017 by Carolina Tafur - Front Office Manager, Hotel Management
Thank you for choosing us. We are very pleased you enjoyed your stay and look forward to your next visit.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 18, 2017
perfect very nice hotel perfect very nice hotel perfect very nice hotel perfect very nice hotel
Comment from Hotel Management
Apr 23, 2017 by Carolina Tafur - Front Office Manager, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel, pleasant staff, parking off premises

Posted Apr 3, 2017
Pros: clean, friendly, helpful
Cons: parking
Location: we stayed here to see a concert in greenpoint. close and better than surrounding hotels.
Parking was 2 blocks away in an open space unlocked gated lot. staff was pleasant. area felt questionable to walk.
Comment from Hotel Management
Apr 3, 2017 by Carolina Tafur - Front Office Manager, Hotel Management
Thanks for staying with us. We appreciate your feedback and hope to have the opportunity to welcome you once more. Best,
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel very close to subway

Posted Apr 1, 2017
Hotel was very conveniently located close to subway. Room was clean and comfortable. Hotel staff was friendly and helpful.
Comment from Hotel Management
Apr 3, 2017 by holidayinn, Hotel Management
Thank you for your 4-star review on Expedia. We are pleased that you enjoyed your stay with us. We hope to have the pleasure of welcoming you back in the future. Sincerely, Cathy Pascale General Manager