Staff are ALL so wonderful.
Posted Feb 4, 2017
I was very pleasantly surprised with the hotel. Lobby very nice and room to sit and relax with a bar. Our room was BIG and comfortable. Location was awesome, walked to Times Square, Central park and a other places. Took Via transportation too. Staff always happy to give directions, suggestions on good food and things to do. There were only a few things missing, fridge and microwave BUT we made due just fine. ** like some other hotels I have stayed, this was a bit noisy with heavy doors closing and the room next to us they were so loud .... I told the desk clerk the next day and was told to just call if it happened again and they would take care of it. Sure enough that night it was loud and they sent security up and that fixed it, QUIET again. Over all one of the best places to stay in NYC ever !!!