Ratings based on 172 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
78% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
3.8 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Stylish

Posted Apr 14, 2016
The staff are fantastic. Great vibe. Stylish design. Coffee bar, restaurant and roof bar all at your fingertips. However, the room's Asian influenced design may not be for everyone. Although the beds were soft and clean, and the bathrooms cool, we found the room uncomfortable overall. But that is just a personal preference. The hotel itself, is excellent.
1 out of 5
by Christin from New York City

Don't stay here

Posted Mar 24, 2016 on Hotels
The hotel was chosen for it's closeness to the venue. The stay was unpleasant. The floor was cement with no carpets or mats making it uncomfortable to walk on. There were no tables in the room, only one narrow shelf that held the telephone. There were no chairs in the room, only a bean bag chair and 2 little cloth stools---short and uncomfortable. The bathroom shower drain was only slightly lower than the main floor. I slipped twice in the shower, asked for a bath mat, which when in use flooded the rest of the floor up to the bed. The light was very low in the room, not enough to work by or use for makeup application. The keys were confusing with an arrangement that as you tried to unlock your room a handle was attached to the door that had no function. One person I know checked out immediately. I was unable to. The staff however was terrific. They tried to accommodate me by bringing in chairs, a table, and a light. I would not recommend this hotel to anyone.
5 out of 5
by A verified traveler

Good

Posted Mar 18, 2016 on Hotels
Nice next door to mckitchen hotel.
4 out of 5
by Nicole from Philly!~

Good times in Chelsea

Posted Mar 9, 2016 on Hotels
I was a little turned off by the size of the room when I first got there. I was expecting at least a bed frame. But by the time we left (I stayed 2 nights) I was super impressed by the service and the comfort of the whole place.
4 out of 5
by Marco from Vail

Very nice!

Posted Jan 21, 2016 on Hotels
Comfortable room with limited space for suitcases. Small, but functional bathroom. Staff always nice and very helpful. Great to be near the High Line for a nice walk!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 15, 2016 on Hotels
4 out of 5
by shirley

Posted Jan 4, 2016 on Hotels
Heater set too hi, even after we turn off , the temperature was 86 , we could not sleep, we got up at 7am New Year's Day and left, because was too uncomfortable.
4 out of 5
by Jonathan

This traveler left a rating score only Posted Dec 20, 2015 on Hotels
5 out of 5
by Tessa from Boston

Cool trendy hotel in Chelsea

Posted Dec 16, 2015 on Hotels
What a cool, funky hotel! The room was unlike any hotel room I've ever seen and I loved the styling and functionality. The room was quiet and seemed bigger and brighter than other NYC hotels I've stayed in. The staff was mostly friendly. The rooftop bar had the potential to be great but it smelled like a sewer when I went up there. I'm hoping that was just a one-off problem. Would definitely stay here again.
1 out of 5
by A verified traveler

Posted Nov 21, 2015 on Hotels
The hotel is in the middle of a major construction project. The noise began at 6:45 in the morning and was non stop. The room was small and the mattress was essentially on the floor. I will never stay there again.