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Hotel and the City-Midtown

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City Apartment | Living area | 32-inch Smart TV with satellite channels, TV
Premium Studio | Terrace/patio
Premium Studio | Terrace/patio
Family Studio | Hypo-allergenic bedding, individually decorated, individually furnished
Premium Studio | Hypo-allergenic bedding, individually decorated, individually furnished

Overview of Hotel and the City-Midtown

Hotel and the City-Midtown

3.5 star property

8.2/10 Very Good

Popular amenities

  • Free WiFi
  • Kitchen
  • Air conditioning
  • Laundry
  • 24/7 front desk
Map
38 West 31st Street, New York, NY, 10001

Explore the area

  • Popular LocationEmpire State Building4 min walk
  • Popular LocationBroadway11 min walk
  • Popular LocationTimes Square12 min walk
  • AirportNew York, NY (JFK-John F. Kennedy Intl.)52 min drive

Room options

About this area

New York

Hotel and the City-Midtown is located in Manhattan, a neighborhood in New York, and is near a metro station and near theme parks. Notable landmarks in the area include Empire State Building and Times Square, and travelers wishing to experience a bit of culture can try Broadway. Looking to enjoy an event or a game while in town? See what's going on at Madison Square Garden. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • Empire State Building - 4 min walk
  • Madison Square Garden - 6 min walk
  • Broadway - 11 min walk
  • Bryant Park - 11 min walk
  • Times Square - 12 min walk

Getting around

  • New York W 32nd St. Station - 2 min walk
  • 28 St. Station (Broadway) - 4 min walk
  • John F. Kennedy Intl. Airport (JFK) - 52 min drive

Restaurants

  • Gaonnuri - 2 min walk
  • The John Dory Oyster Bar - 3 min walk
  • Jongro BBQ - 3 min walk
  • New Wonjo - 3 min walk
  • The Breslin - 3 min walk

About this property

Hotel and the City-Midtown

3.5-star New York aparthotel in Manhattan, walk to Empire State Building
Along with concierge services, this smoke-free aparthotel has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance, and a TV in a common area are onsite. Each apartment provides a kitchenette with a refrigerator, a stovetop, a microwave, and a kitchen island. For a bit of entertainment, guests will find a Smart TV with satellite channels, and other amenities include free WiFi and a coffee/tea maker. Housekeeping is available on request.
Hotel and the City-Midtown offers 37 accommodations with coffee/tea makers and hair dryers. These individually decorated and furnished accommodations include kitchen islands. 32-inch Smart televisions come with satellite channels. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided on request.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of CovidClean (Safehotels - global expert), COVID-19 Guidelines (WHO), and COVID-19 Guidelines (CDC)
This information is provided by our partners.

Property amenities

Internet

  • Free WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices)

Parking and transportation

  • No onsite parking available

Family friendly

  • Free crib/infant bed

Kitchenette

  • Refrigerator
  • Stovetop
  • Microwave
  • Cookware/dishes/utensils
  • Toaster
  • Electric kettle
  • Kitchen island
  • Coffee/tea maker

Bedrooms

  • Hypo-allergenic bedding
  • Bed sheets provided

Bathrooms

  • Bathtub or shower
  • Towels provided
  • Shampoo
  • Soap
  • Toilet paper
  • Hair dryer

Entertainment

  • 32-inch Smart TV with satellite service
  • TV in a common area

Laundry

  • Laundry facilities
  • Laundry detergent

Work spaces

  • Laptop workspace
  • Desk chair

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible path to elevator
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Housekeeping (on request)
  • Luggage storage
  • Iron/ironing board (on request)
  • ATM/banking services
  • Vending machine
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • 24-hour front desk

Location highlights

  • Near a metro station
  • Near a train station
  • In the city center
  • Near a health or beauty spa
  • Near outlet shopping

Things to do

  • Theme parks nearby

General

  • 37 rooms
  • 12 floors
  • 1 building
  • Individually decorated
  • Individually furnished

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions and key retrieval information; front desk staff will greet guests on arrival
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Property Registration Number 133843

Property is also known as

And The City Midtown New York
Hotel and the City-Midtown New York
Hotel and the City-Midtown Aparthotel
Hotel and the City-Midtown Aparthotel New York

Frequently asked questions

Is Hotel and the City-Midtown pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel and the City-Midtown?

As of Jan 28, 2023, prices found for a 1-night stay for 2 adults at Hotel and the City-Midtown on Feb 6, 2023 start from $133.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel and the City-Midtown?

This property doesn't offer parking.

What time is check-in at Hotel and the City-Midtown?

Check-in is from 3:00 PM - anytime.

What time is check-out at Hotel and the City-Midtown?

Check-out is at 11:00 AM.

Where is Hotel and the City-Midtown located?

Located in Manhattan, this aparthotel is within a 10-minute walk of Empire State Building and Madison Square Garden. Broadway and Times Square are also within 15 minutes. 28 St. Station (Broadway) and 34 St. Station (Herald Square) are within a 5-minute walk.

Reviews

8.2

Very Good

Rating 10 - Excellent. 15 out of 28 reviews" "
" "10 - Excellent 54%
Rating 8 - Good. 7 out of 28 reviews" "
" "8 - Good 25%
Rating 6 - Okay. 2 out of 28 reviews" "
" "6 - Okay 7%
Rating 4 - Poor. 1 out of 28 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 3 out of 28 reviews" "
" "2 - Terrible 11%

8.2/10

Cleanliness

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Olga

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It is not the hotel that they offer in the photos. There was too much noise and bad smell. they were renovating a room and they started making noise very early

8/10 Good

Jocelyn

Traveled with group
Liked: Cleanliness, property conditions & facilities
The room itself was nice and clean and nicely decorated with pretty modern furniture. Things were a bit cheap, no coffee maker or anything like that provided and the doorknob in the bathroom was broken. The building was not very clean or updated and the lady in the front security desk of the building itself was pretty nasty and rude (not the lady in the check in office she was really nice!)

8/10 Good

Yuan

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel. Clean and friendly. Definitely would recommend.

8/10 Good

Rupinder Kaur

Traveled with family
Liked: Cleanliness, amenities
Property is very clean. Bed was very comfortable, fresh and clean. Room decorated and fCilities in the room were great. Only drawback - No nice view from the window Pipes make noise when other rooms use shower/sink - but this fid not affect us. Suitable for families on a budget and who want a kitchenette. But look at the room size you book or you could end up with a tiny small room. We loved our room. Staff were very helpful Location: superb for 5th Ave and Empire state building. All just a few minutes work. Lots of places to grab a coffee and a donut(a must)

8/10 Good

Nicola

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
Great location friendly helpful staff Need more pillow options on the bed. I hate hard pillows. So would’ve been great to have some extra pillows and blankets in the closet It’s tiny but nice and clean

2/10 Terrible

Brittney, Brunswick

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty, pillows and sheets covered with hair. Pipes creek so bad that it sounds like a cup of coins are being poured down them every hour so you get no sleep. We canceled reservation and booked another place to stay. Staff is rude and difficult to deal with

4/10 Poor

Ka Young, Suwanee

Disliked: Cleanliness, property conditions & facilities
I wanted to like this hotel, but there were quite a few solid cons. I cannot understand the 4.5-ish star reviews here, but I was probably the unlucky one. I booked relatively at the last minute in the busier after-Thanksgiving week, so it was not a cheaper option, either. Pros: - Location is very convenient - Room interiors were modern & efficient - TV streaming services were free Cons: - Saw a roach in my bathroom near the sink - Bathroom smells like farts (probably the sewage) - Bed sheets had a few hairs... - Couldn't find a heater I can control & the blanket was thin - Towels also had some hairs sticking out - Other customers were way too loud and the walls are thin (like you can hear sounds from the street, too) - This is not a traditional hotel or inn, like Hampton Inn or Garden Inn. The reception can be a little confusing as well as the outside & hallways aren't those of a hotel

10/10 Excellent

Roxana

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
They were great, excellent at accommodating us before and after. The room couldn’t be cleaner. I would recommend to anyone Thank you.
Stayed 2 nights in Nov 2022

10/10 Excellent

Carolyn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing place to stay. The patio made it feel like we had a whole other apartment to ourselves. Easy to get to a lot of attractions. Would highly recommend
Stayed 3 nights in Nov 2022

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, property conditions & facilities
Nice cozy room
Stayed 1 night in Nov 2022