Ratings based on 293 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
3.8 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by N+T from Zürich

we appreciated to stay at this good location!

Posted Feb 5, 2014 on Hotels
great stay! friendly staff (all the years before: never seen such helpfull + friendly hotelstaff in NYC before!) cleanliness is perfect. bed, heatingsystem, shower are good. small rooms - but that's not a problem, that's just NYC. free wifi works good. coffee for free. supermarket nearby, lots of good restaurants nearby, subway-station nearby. we really enjoined it, to stay at this hotel. and we hope, they will do it that way for al longer period; till we are coming back...
3 out of 5
by Mick from Aarhus

Fint lille hotel nær soho

Posted Jan 8, 2014 on Hotels
4 out of 5
by Macy from Finland

Level gone down from 2011.

Posted Jan 7, 2014 on Hotels
A slight disappointment since last visit in 2011: Breakfast no longer included nor available, room was chilly, windows were constantly evaporated and there was a moist smell in the hallways. Also some hair of the previous guest were found both in the bed and the bathroom. The shower leaks to the bathroom floor and makes it totally wet as there is no drain. However, I still love the neighborhood with cool bars, restaurants, Katz's deli etc. Little Italy and Chinatown near by and a super-neat Wholefoods supermarket just a block away. Also two Subway stations close by and a sympathetic Sunshine Cinema next door.
4 out of 5
by pierlo from roma

Posted Nov 24, 2013
La nostra Queen era al terzo piano e nonostante i numerosi cantieri e la vicinanza alla strada molto trafficata anche di notte non abbiamo risentito affatto dei rumori. Un hotel molto carino, certo un po caro ma per New York lo definirei forse un buon prezzo. Collegamento alla metro ( 2nd Ave ) a due passi e la vicinanza al Whole Foods Market é stata davvero molto apprezzata in varie occasioni (snack prima di partire etc). Il personale molto disponibile e cortese. La terrazza con vista panoramica offre un ottimo punto di vista, anche romantico se vogliamo. Unico neo? La parete di vetro che separa il bagno dal letto che per una coppia non del tutto "affiatata" potrebbe essere causa di imbarazzo... Per quanto riguarda la pulizia, direi piu che sufficiente (ricordatevi che siete a new york... Gli standard "alti" si pagano e tanto)
4 out of 5
by Mac from Los Angeles

Classy style, lacks comfort

Posted Nov 8, 2013 on Hotels
Hotel East Houston is quite stylish, has very friendly staff and couldn't be better located. I loved the coffee and tea bar everyday - open for most of the day. There is a Whole Foods and great restaurants just blocks away. The rooftop deck is fantastic. Our room was tiny, which is NYC typical. The bathroom was really spacious and the tub was wonderful! (Particularly good for a soak after the NYC marathon!). The bed however was really firm. So firm that I had a hard time sleeping. I hate to complain about that, because I liked everything else about our stay. The bed, however is really key to a hotel, so here's hoping they get some pillowtops to add and soften the blow for the next guests.
2 out of 5
by A verified traveler

Not comfortable

Posted Oct 29, 2013 on Hotels
The room was so small it didn't even have a chair. And the mattress was *very* hard.
5 out of 5
by Lovisa

Bra läge o fantastisk takterrass

Posted Oct 23, 2013 on Hotels
Mycket bra läge med underbar takterass dit man får ta med mat och dryck. Små rum, men det funkade bra. Saknade hängare för ytterkläder, fick hänga dem över den enda stolen i rummet. Lite udda med frostat glas till badrummet så hade inte velat bo där med en kompis. Tunnelbanestation runt hörnet och Whole Foods ett kvarter bort.
5 out of 5
by Bob from Cape Cod

Comfortable and convenient

Posted Oct 22, 2013 on Hotels
My activities take place on the lower east side and this hotel is in the perfect location for me. Clean, comfortable, and convenient.
2 out of 5
by A verified traveler

Lower eastside

Posted Oct 21, 2013
WOW. Small small small. I paid $333.00 for a two by two. No closet no draw space. I put my suitcase on the ground and lived out if it. I had 8 inches between walk and bed.
4 out of 5
by bianca from rio de janeiro

Hotel bem localizado, do lado do metro!

Posted Oct 13, 2013
Hotel bem localizado, perto dos restaurantes e cafes marvilhosos de east e west village. O Soho com todas as lojas está a alguns blocos. Do lado do metro, a 4 estacoes da broadway, quinta e sexta avenida e pertinho da Union Square. Quarto pequeno mas novinho e confortavel. Sem cafe da manha mas tem um terraco gostoso que levamos as delicias do supermercado Whole foods que fica do lado. O hotel eh todo descolado e o atendimento excelente, mas mao tem muita mordomia.