Ratings based on 13,121 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
84% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from new jersey

Exceeded expectations

Posted Apr 30, 2016
This place exceeded any expectations. Comfy rooms, friendly staff and amazing location.,
Comment from Hotel Management
May 1, 2016 by Guest Relations, Hotel Management
Dear Jasmine, We thank you for staying at the Hotel Edison and are thrilled to know your stay exceeded your expectations! Thank you for the positive comments regarding the staff and the great location of the hotel. Thank you for recognizing our staff as they work hard to make sure every guest has a wonderful stay. We look forward to seeing you during your next stay in New York. Kind Regards, Guest Relations Manager
4 out of 5
by A verified traveler from Ohio

Historic hotel with modern amenities

Posted Apr 29, 2016
Hotel is in the heart on theater district and directly across from the Barrymore Theater. Very attentive staff. Room was small, but that is typical in older hotels. All the furnishings were very nice and recently updated. Bed very comfortable and noise level was manageble (it is NYC, after all). Hotel bar was a charming and authentic NYC bar. Overall we saw great value for the dollar.
Comment from Hotel Management
May 1, 2016 by Guest Relations, Hotel Management
Dear Jay, We truly appreciate all the wonderful comments about the hotel and our staff. Compliments such as yours are the reason we are so encouraged and committed to providing the best service to our guests. Thank you again, and we look forward to providing you with the same level of hospitality during your next stay. Kind Regards, Guest Relations Manager
5 out of 5
by A verified traveler from Tenerife

Mejor ubicación imposible

Posted Apr 29, 2016
Cuando vuelva sin dudarlo repito en el mismo hotel, la limpieza increíble y trato inmejorable, un 10 en todos los sentidos
3 out of 5
by A verified traveler

Great location Very small room. No dresser

Posted Apr 29, 2016
Stayed here several times. Great location. Room very small this time. No dresser for clothing
2 out of 5
by A verified traveler from A

Theater Vacation

Posted Apr 27, 2016
The proximity of the hotel to most of the theaters was the positive. Upon check in the wifi charges weren't reviewed so we had to question at the front desk a few hours later. This was not included in the charges. Even though there were a bank of 6 elevators only 4 appeared to operate and were terribly slow. If leaving for theater or dinner reservations you should allow another 5-7 minutes for the lift. The room was in dis repair...wallpaper peeling off, chunks of tile missing from the bathroom floor and there was electrical tape around the air conditioner because it wasnt a proper fit. I really never criticize NYC room size because they are all pretty small but the BR was even smaller than NYC hotels. Very limited shelf space and we were there for 7 days. It did appear they are remodeling but clearly havent been to the 16th floor yet
1 out of 5
by A verified traveler from Sydney

Posted Apr 26, 2016
Pros: Proximity
Cons: see above, staff are great, unseen management need to address issues. Embarrassed that I have actually recommended the hotel to other people.
Location: Central to all things NYC has to offer
Renovations do not apply to the rooms, particularly bathrooms. Bathroom sink and baths chipped and rusty, dirty carpets in lobby areas, housekeeping trolley's 'parked ' in front of room door 24/7. No tea/coffee facilities, café still closed, vending machine food only available. Lift indicator lights not working on/ in some lifts/floors - not good for visually impaired guests. Isn't this the Edison?
5 out of 5
by A verified traveler from Los Angeles,CA

Always the right place!

Posted Apr 25, 2016
Pros: I really like to renovation that was done in the rooms. And as I said before the staff and doormen are great!
Location: I was there on business so it is very conveniently located to get me to my appointments uptown & downtown. Starbucks are at both corners of the block.
I stay here every time I come to NY. I usually come for business. It is the prefect location for getting to and from anywhere in the city. Friendly staff, great doormen and the renovated rooms are quite nice.
Comment from Hotel Management
Apr 27, 2016 by Guest Relations, Hotel Management
Dear Steve, We truly appreciate all the wonderful comments about the hotel and our staff. Compliments such as yours are the reason we are so encouraged and committed to providing the best service to our guests. Thank you again, and we look forward to providing you with the same level of hospitality during your next stay. Kind Regards, Guest Relations Manager
4 out of 5
by A verified traveler from sallanches

Hôtel très bien situé

Posted Apr 24, 2016
Hôtel pratique et confortable proche de times square du métro et des salles de théâtre. Chambre spacieuse bien équipée : peignoir machine à café coffre fort tv....Je recommanderai cet hôtel à un ami.
Comment from Hotel Management
Apr 29, 2016 by Guest Relations, Hotel Management
Cher Cathy, Nous apprécions vraiment tous les merveilleux commentaires sur l'hôtel et notre personnel. Compliments comme la vôtre sont la raison pour laquelle nous sommes si encouragé et engagé à fournir le meilleur service à nos clients. Merci encore, et nous sommes impatients de vous fournir le même niveau de l'hospitalité lors de votre prochain séjour. Sincères amitiés, Guest Relations Manager
4 out of 5
by A verified traveler from New Zealand

Great hotel in the heart of NYC.

Posted Apr 23, 2016
We booked a one bedroom suite for 2 adults and our 11 year old and found it was perfect for us. The room was a good size for NYC and was on the top floor so we got a great view of the city. The staff were great, caring and attentive, especially when one of our group was struck down with food poisoning for 24 hours. Our only complaint was that the complimentary wifi was virtually non-existent but it was a small issue for us. We will stay here again when we return to NYC.
Comment from Hotel Management
Apr 28, 2016 by Guest Relations , Hotel Management
Dear Sonya, We appreciate you taking the time to write about your recent stay with us. It was our sincere pleasure to have you as our guest and thank you for your very kind words. Our staff will be delighted to read them. We are looking forward to welcoming you back soon. Kind Regards, Guest Relations Manager
4 out of 5
by A verified traveler

Be cautious of room location

Posted Apr 23, 2016
We had a room behind the elevators and was noisey all night long. We always stay here because it is a good hotel, room are being renovated, price is fare and location is fabulous. Center of Broadway theaters. Location, location, location
Comment from Hotel Management
Apr 25, 2016 by Guest Relations, Hotel Management
Dear Valued Guest, Thank you for completing the survey regarding your recent stay at our property and your continued loyalty. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Best Regards, Guest Relations Manager