Hotel Hayden

Photo gallery for Hotel Hayden

Featured Image
Egyptian cotton sheets, premium bedding, minibar, in-room safe
Egyptian cotton sheets, premium bedding, minibar, in-room safe
Egyptian cotton sheets, premium bedding, minibar, in-room safe
View from Room

Overview of Hotel Hayden

Hotel Hayden

4 out of 5

4.0/5 Very Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Personal protective equipment
127 West 28th Street, New York, NY, 10001

Explore the area

  • Popular LocationEmpire State Building9 min walk
  • Popular LocationTimes Square15 min walk
  • Popular LocationBroadway19 min walk
  • AirportNew York, NY (JFK-John F. Kennedy Intl.)45 min drive

Choose dates to view prices

About this area

New York

Hotel Hayden is located in Midtown, a neighborhood in New York, and is in the city center and near a metro station. Empire State Building and Grand Central Terminal are notable landmarks, and some of the area's activities can be experienced at Port Imperial Ferry Terminal and South Street Seaport. Ready for a night out? Consider Hammerstein Ballroom and Irving Plaza. Guests love the hotel's convenience to public transportation: 28 St. Station (7th Av.) is just steps away and 28 St. Station (Broadway) is 3 minutes by foot.

What's nearby

  • 5th Avenue - 5 min walk
  • Madison Square Garden - 7 min walk
  • Empire State Building - 9 min walk
  • Times Square - 15 min walk
  • Broadway - 19 min walk

Restaurants

  • Mykonos Blue — 1 min walk
  • Hadyen Rooftop Bar — 1 min walk
  • Black Iron Burger — 2 min walk
  • Pret A Manger — 3 min walk
  • Kobeyaki — 3 min walk

Getting around

  • New York W 32nd St. Station - 6 min walk
  • 28 St. Station (7th Av.) - 2 min walk
  • John F. Kennedy International Airport (JFK) - 21 min drive

About this property

Hotel Hayden

4-star hotel near Madison Square Garden
A short walk from Empire State Building and 5th Avenue, Hotel Hayden provides free WiFi, 2 bars, and dry cleaning/laundry services. Mykonos Blue, the onsite Greek cuisine theme restaurant, features brunch and light fare.
Other perks include:
  • Breakfast (surcharge), a rooftop terrace, and valet parking (surcharge)
  • A 24-hour front desk, concierge services, and free newspapers
  • Guest reviews say great things about the proximity to public transit
Room features
All guestrooms at Hotel Hayden offer perks such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes. Guests reviews say good things about the comfortable rooms at the property.
Other amenities include:
  • Bathrooms with designer toiletries and showers
  • 43-inch flat-screen TVs with premium channels
  • Coffee/tea makers, daily housekeeping, and desks

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 24 hours between stays

Safety measures

Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 38.00 per night)
  • Valet parking on site (USD 55.00 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee daily 7 AM–11 AM: USD 12.95 per person
  • 1 restaurant
  • 2 bars/lounges
  • Room service available

Things to do

  • 24-hour fitness center

Family friendly

  • Babysitting/childcare (surcharge)
  • Laundry facilities
  • Refrigerator (on request)

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Spanish

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Renovated entire property - February 2017
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator (on request)

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 5:30 AM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay, plus a deposit of USD 75.00 per day
Dogs and cats welcome
Up to 25 lbs
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A 5.875 percent city/local tax will be charged
  • Resort fee: USD 28.71 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Business center/computer access
  • Phone calls
  • In-room coffee
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: USD 12.95 per person (approximately)
  • Self parking fee: USD 38.00 per night
  • Valet parking fee: USD 55.00 per night
  • Pet deposit: USD 75.00 per day
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Refrigerator fee: USD 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Hayden New York
Hayden New York
Hotel Hayden Hotel
Hotel Hayden New York
Hotel Hayden Hotel New York

Frequently asked questions

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 283 out of 764 reviews
5 - Excellent 37%
Rating 4 - Good. 314 out of 764 reviews
4 - Good 41%
Rating 3 - Okay. 110 out of 764 reviews
3 - Okay 14%
Rating 2 - Poor. 31 out of 764 reviews
2 - Poor 4%
Rating 1 - Terrible. 26 out of 764 reviews
1 - Terrible 3%

4.1/5

Cleanliness

4.2/5

Staff & service

3.7/5

Amenities

4.0/5

Property conditions & facilities

3/5 Okay

Traveled with group
Liked: Staff & service
Disliked: Amenities
There were parties in the hotel 3 out of 4 nights of our stay. Hoards of 20 people crowded outside and the lobby. We could barely get to our room. Rooftop bar and dining was not accessible. The noise on the street was so loud we could hear it on 11th floor and could not sleep until 3am. The hotel still charged us resort fee of $35 per day. Ridiculous considering we could not use any amenities. The front desk person said it was for all the phone calls we never made. Will not stay here again.
Stayed 5 nights in Oct 2021

1/5 Terrible

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This place was listed as having valet parking and from service, which was why it was chosen. Neither services were provided. The hotel staff was not friendly when responding to my questions concerning it. The hotel was also very loud.
Stayed 2 nights in Oct 2021

4/5 Good

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice stay at Hotel Hayden. Very convenient and close to so many different places. Will definitely return back to Hotel Hayden next time I’m in New York City.
Stayed 1 night in Oct 2021

4/5 Good

Traveled with partner
Liked: Cleanliness
This hotel was the most economical from a short list of recommendations we were given and we were pretty satisfied with our stay, but would say it was just alright. The front desk staff were nice, our room was cleaned well every day, and the location was good for getting around the city. The negatives are: we noticed some mold in the shower, there was only a half pane of glass on the shower so the bathroom floor kept getting wet, and 1 of only 2 elevators was out of service.
Stayed 5 nights in Oct 2021

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service
No more valet or luggage help
Stayed 1 night in Sep 2021