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Hotel Hayden

Photo gallery for Hotel Hayden

View from property
Property entrance
Egyptian cotton sheets, premium bedding, minibar, in-room safe

Overview of Hotel Hayden

Hotel Hayden

4.0 star property
7.8 out of 10 Good
7.8/10 Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
127 West 28th Street, New York, NY, 10001

Explore the area

  • Popular LocationMadison Square Garden10 min walk
  • Popular LocationBroadway16 min walk
  • Popular LocationTimes Square17 min walk
  • AirportNew York, NY (JFK-John F. Kennedy Intl.)50 min drive

Room options

About this area

New York

Hotel Hayden is located in Manhattan, a neighborhood in New York, and is near a metro station. Empire State Building and Grand Central Terminal are notable landmarks, and some of the area's activities can be experienced at Manhattan Cruise Terminal and American Dream. Looking to enjoy an event or a game? See what's going on at Madison Square Garden or Barclays Center Brooklyn. Guests love the hotel's convenience to public transportation: 28 St. Station (7th Av.) is just steps away and 28 St. Station (Broadway) is 3 minutes by foot.

What's nearby

  • Empire State Building - 9 min walk
  • Madison Square Garden - 10 min walk
  • Bryant Park - 15 min walk
  • Broadway - 16 min walk
  • Times Square - 17 min walk

Getting around

  • 28 St. Station (7th Av.) - 2 min walk
  • New York W 32nd St. Station - 6 min walk
  • John F. Kennedy Intl. Airport (JFK) - 50 min drive


  • Skirt Steak - 3 min walk
  • Starbucks - 2 min walk
  • McDonald's - 1 min walk
  • Barn Joo Nomad - 2 min walk
  • The Wilson NYC - 4 min walk

About this property

Hotel Hayden

4-star hotel near 5th Avenue
A short walk from Madison Square Garden and Empire State Building, Hotel Hayden provides a garden, dry cleaning/laundry services, and 2 bars. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and a 24-hour business center.
Other perks include:
  • Continental breakfast (surcharge), self parking (surcharge), and concierge services
  • A porter/bellhop, a 24-hour front desk, and free newspapers
  • Smoke-free premises, a front-desk safe, and an elevator
  • Guest reviews say great things about the proximity to public transit
Room features
All 122 rooms offer comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes. Guests reviews say good things about the comfortable rooms at the property.
Other amenities include:
  • Egyptian cotton sheets and rollaway/extra beds (surcharge)
  • Bathrooms with designer toiletries and showers
  • 43-inch flat-screen TVs with premium channels
  • Coffee/tea makers, daily housekeeping, and desks


English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 24 hours between stays

Safety measures

Personal protective equipment worn by staff
At check-in, guests must provide a record of full COVID-19 vaccination
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 38 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM–11:00 AM for a fee: USD 12.95 per person
  • 2 bars/lounges
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)


  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room


  • Garden


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • In-room accessibility available in select rooms
  • Roll-in shower available in select rooms
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel


  • Smoke-free property

Room amenities


  • Egyptian-cotton sheets
  • Rollaway/extra bed (surcharge)


  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower only
  • Towels


  • 43-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator on request


  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Similar properties



Check-in from 3:00 PM - 5:30 AM
Minimum check-in age: 21


Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk


Pets allowed for an extra charge of USD 75.00 per accommodation, per stay, plus a deposit of USD 75.00 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 25 lbs per pet

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available
Cribs (infant beds) are not available

Property payment types

Important information


You'll be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.875 percent will be charged
  • Resort fee: USD 34.43 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 12.95 per person
  • Self parking fee: USD 38.00 per night
  • Pet deposit: USD 75.00 per day
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • An in-room refrigerator is available for an additional fee
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Hayden New York
Hayden New York
Hotel Hayden Hotel
Hotel Hayden New York
Hotel Hayden Hotel New York

Frequently asked questions

Is Hotel Hayden pet-friendly?

Yes, Hotel Hayden allows cats and dogs with a maximum weight of up to 25 lbs per pet. There's a deposit of USD 75.00 per day and a fee of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Hotel Hayden?

As of May 30, 2023, prices found for a 1-night stay for 2 adults at Hotel Hayden on Jun 18, 2023 start from $186.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Hayden?

Self parking is available for USD 38.00 per night.

What time is check-in at Hotel Hayden?

Check-in is from 3:00 PM - 5:30 AM.

What time is check-out at Hotel Hayden?

Check-out is at noon.

Where is Hotel Hayden located?

Located in Manhattan, this hotel is within a 10-minute walk of Madison Square Garden, 5th Avenue, and Empire State Building. Times Square and Broadway are also within 15 minutes. 28 St. Station (7th Av.) is only a 2-minute walk and 28 St. Station (Broadway) is 3 minutes.




Rating 10 - Excellent. 348 out of 1001 reviews" "
" "10 - Excellent 35%
Rating 8 - Good. 380 out of 1001 reviews" "
" "8 - Good 38%
Rating 6 - Okay. 158 out of 1001 reviews" "
" "6 - Okay 16%
Rating 4 - Poor. 68 out of 1001 reviews" "
" "4 - Poor 7%
Rating 2 - Terrible. 47 out of 1001 reviews" "
" "2 - Terrible 5%




Staff & service




Property conditions & facilities




10/10 Excellent


Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I spent 6 nights here. The only problem we had, one of the guests, that was in the room next to us was smoking (so rude & disrespectful) when the hotel clearly in-force a ‘no smoking’ rule. It was clean, quiet, quaint, easy going, and in the perfect location. The staff, Val, Tracy, and Shontel were pleasant, professional, knowledgeable, and VERY attentive. I’m glad I read a lot of the reviews and decided to book with Hotel Hayden. Looking forward to rebooking here again. We loved it!
Stayed 6 nights in May 2023

6/10 Okay

Rosalina, Lodi

Traveled with family
The hotel was not accommodating at all after trying for weeks (when not fully booked). It was run down and poorly upgraded. The bathroom had 1/2 a shower door and no curtain so every time a shower was taken water was everywhere. Not worth the price.
Stayed 5 nights in May 2023

6/10 Okay


Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The air conditioner in the room was broke. Was told no other rooms available. Asked if we left to another hotel would we be charged. I was told no manager on duty to answer that question until the next day. Only accommodation they made was taking the resort fee off and bottled water for the first night. Second night we were moved to another room and enjoyed that stay. Apparently the maintenance guy said the air is a problem always in the room we were booked into
Stayed 3 nights in May 2023

6/10 Okay


Traveled with family
Liked: Cleanliness, staff & service
Great location, staff was very friendly and room was in good shape. Didn't like the cold shower we had to take in the morning, and disappointed the bar and restaurant were both closed.
Stayed 1 night in May 2023

2/10 Terrible


Traveled with group, Traveled with partner, Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed three nights. No A/C the entire time. Had two rooms and neither had air. conditioning. It was near 90 in our room first night. It was unbearable could not sleep. The front desk was keeping a list of all the rooms complaining of no air-conditioning. They said they would have it fixed nothing ever happened and they never followed up with us. It could be a nice hotel, but clearly they have let it run down and have no control over their facilities. I have requested a partial refund, but received no response.
Stayed 3 nights in May 2023

4/10 Poor

Jill, Martinsville

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Air conditioning didn’t work Phones were down Seems understaffed
Stayed 1 night in May 2023

8/10 Good


Traveled with group
Great location.
Stayed 5 nights in May 2023

10/10 Excellent

Margaret, Reno

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 3 nights in May 2023

4/10 Poor


Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
The room was dirty. Specifically the bathroom floor/counter and shower. Air conditioning wasn’t working properly. Too bad cause it’s in a great location.
Stayed 3 nights in May 2023

10/10 Excellent


Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and helpful. The continental breakfast had a nice variety. The location was very walkable.
Stayed 5 nights in May 2023