Ratings based on 1,448 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified ReviewsThey paid and stayed. We double-checked.
by A verified traveler from Cornwall, NY
Great stayPosted Jul 18, 2016
Clean, quiet, comfortable! Centrally located Great dining in the area
by A verified traveler
Dirty, smelly..Posted Jul 17, 2016
This hotel room smelled of BO. Not clean. Understaffed. Outside my door was huge dirty laundry receptacle. Area outside hard to get cab. No one to help with bags.. I guess the price tells all.
by A verified traveler from Long Island NY
Short Visit (2 Nights)Posted May 25, 2016
Pros: Location and service/staff
Cons: Noise reduction if possible
Location: Walking distance to Flat Iron district, Union Square, Herald Square, Time Square, Highline and so much more.
For the price and location, Hotel Indigo Chelsea did meet our needs. On the room, booked for 3 people with 2 double beds, it was ok, could be cleaner (smudges on the walls kind of down graded the 4 star rating), and the safe wasn't working but hotel did send maintenance right away (nice fellow named Carlos) but couldn't fix it. The room was on the 4th floor facing 28th street, very nosy at night with truck deliveries; we asked to change the room but it was fully booked. The staff that we came across was professional and courteous. We needed toothbrushes and extra vanity items hotel staff brought them to us very quickly. Overall experience was good, Hotel Indigo Chelsea would be considered for future stays.
by A verified traveler from Nashville, TN
Nice hotel in good locationPosted May 23, 2016
This hotel was very comfortable and clean and the location was excellent. The food could have been better and the rooms are small, but that's just to be expected in New York City. Overall this was a great hotel for the price and I didn't have any complaints.
by A verified traveler from a.f.Pamukcu, New Jersey
Posted May 12, 2016
Everything's perfect 👍 I would recommend to my friend..
by A verified traveler from l
highly recommendPosted May 2, 2016
Great location, fantastic staff and restaurant. Modem with great facilities
by A verified traveler
Great locationPosted May 1, 2016
First time staying in Chelsea, usually lodge in SoHo. I was very pleased with the location and the hotel was clean, comfortable and well managed. The coffee at the lobby coffee bar was indeed very good. Beds were very good and the bathroom, although small, was very well designed so there was plenty of space for toiletries.
by A verified traveler from Murrells Inlet SC
A wonderful surprise.Posted Apr 13, 2016 on Orbitz
Pros: The location.
Cons: The lobby needs some interesting decor, pictures ect.
This was our first stay in the Chelsea section of NY. We discovered it was conveniently located and we were able to walk to most of our destinations including Time Square and Broadway. The hotel lobby was quaint , pretty generic and sparsely decorated. On the other hand, the room was spacious and very clean. The staff was friendly and helpful. We will stay here again our next trip to the city.
by Cemile from New York City
Stylish, Modern, ConvenientPosted Apr 13, 2016 on Hotels
Good hotel option near everything in Chelsea and surrounding areas. Great bathroom amenities and comfy bed. Rooms are tiny, but it's NYC.
by Justin from New haven CT
Posted Apr 12, 2016 on Hotels
All was well and was unexpected booking after previous hotel had just became full. No complaints at all will definitely stay there again in the near future!!!!